Mimi Muhammad
Philadelphia,PA
Summary
Season Leasing Manager bringing proven skills in negotiating, preparing and finalizing lease agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
12
12
years of professional experience
Work History
Leasing Sales Manager
One Five Capital
09.2022 - Current
- 30-40 calls per day, follow up with prospective leads throughout the day
- Collected and maintained careful records of rental payments and payment dates.
- Trained /Mentored Drexel students
- Lease up leasing specialist, Occupancy increased 40% within 3 months
- Marketing social media platforms, resident retention events, lower turnover
- Coordinated appointments to show investors, weekly market reports
- Generated leads for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
LEASING SPECIALIST
Post Brothers Apartments
05.2017 - 08.2022
- Take calls from prospective and current residents
- Showed units to potential tenants and answered questions about life in community
- Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications
- Created and managed effective marketing strategies
- Welcomed guests to leasing office, asked open-ended questions and offered assistance with any issues or concerns
- Drafted comprehensive marketing and leasing plans
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
- Contacted and followed up with tenants on renewal notices
- Wrote and filed reports each day on current leasing activities
- Kept records of all correspondence with residents and tenants
- Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities
- Fielded interested leads' phone calls and emails, providing immediate response to questions
- Received, checked and processed applications for new leases
- Handled all security deposit refunds
- Conducted background checks on applicants
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments and property maintenance services.
CORPORATE OFFICE ADMIN ASSISTANT
Post Brothers Apartments
12.2015 - 05.2017
- Manage day-to-day calendars for senior director
- Maintained companywide record of all key memos, emails, and voicemails
- Personally responded to messages appropriately
- Created spreadsheets and PowerPoint sessions for administration training sessions
- Assisted with event planning, including associated travel and logistics arrangements
- Ordered and distributed office supplies while adhering to a fixed office budget
- Screened applicants and coordinated both phone and in-person interviews
- Provided clerical and administrative support for the manager including office record keeping, resident and vendor files, accounts receivables/payable in a timely and efficient manner
- Developed new process for employee evaluation which resulted in marked performance improvements
- Answered average of [80-100] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
BANQUET COORDINATOR
Hilton Garden Inn
11.2011 - 01.2015
- Determine staffing levels, create assist and provide administrative support to the Banquet director in maintain administrative matters, cost controls, promotions, scheduling, payroll, human resource matters, and budget control
- Maintain the department schedule
- Maintain the Banquet Event Order book and prepare it for daily B.E.O meetings.
- Directed and managed banquet functions for [Number]-person event.
Education
Associate of Arts - Business Administration And Management
Peirce College
Philadelphia, PA06.2012
Skills
- Proficient in Microsoft Office and Adobe Illustrator, Yardi, Entrata, Rentcafe/CRM, and Bluemoon etc
- Certified CPR and First Aid
- I-9 Admin/E - Verify
- Interview scheduling
- Interpersonal and written communication
- Excel spreadsheets
- Client Relations
- Tenant Relations
- Property Tours and Inspections
- Sales and Marketing
- Fair Housing Mandates
- Leasing and Sales
- Vacancy Marketing
- Sales Presentation
- Customer Relations
- Promotional Events
- Rental Pricing Strategies
- Customer Satisfaction
- Follow-Up Calls
Websites
Additional Information
Awarded an employee travel award due to "Performance Excellence" 2 years in a row through Post Brothers.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Leasing Sales Manager
One Five Capital
09.2022 - Current
LEASING SPECIALIST
Post Brothers Apartments
05.2017 - 08.2022
CORPORATE OFFICE ADMIN ASSISTANT
Post Brothers Apartments
12.2015 - 05.2017
BANQUET COORDINATOR
Hilton Garden Inn
11.2011 - 01.2015
Associate of Arts - Business Administration And Management
Peirce College
Similar Profiles
Mimi MuhammadMimi Muhammad
Leasing Sales Manager at One Five CapitalLeasing Sales Manager at One Five Capital
Cassia McTamaneyCassia McTamaney
Intern at Ripple Capital, New York, NY Ripple Capital, InvesIntern at Ripple Capital, New York, NY Ripple Capital, Inves
Shane CosiverShane Cosiver
Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)
Aminata KamaraAminata Kamara
Direct Support Professional at Divine Support ServicesDirect Support Professional at Divine Support Services
Colin PhillipsColin Phillips
Associate Clinical Representative at Procept BioroboticsAssociate Clinical Representative at Procept Biorobotics