Mimi Nguyen
Aurora,CO
Summary
My name is Mimi Nguyen. I am from Denver, CO. I have lived here all my life but have moved around a lot to travel for work. I would like to acquire a position with a growing-oriented company that will utilize my skills and experience to their full potential and transition leading to career development and more challenging opportunities as the company grows. I come very motivated and eager to excel with skills I have acquired over the years to help the team and in leadership. I am bilingual. I speak fluent English and Vietnamese.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nail Technician
PV Nail Lounge
2023.09 - Current
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Performed high-quality manicures, pedicures, and nail enhancements for adiverse clientele.
- Ensured clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Educated clients on proper nail care maintenance, helping them extend life of their treatments between appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Manager
Lan Nails
2012.01 - 2024.01
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Performed high-quality manicures, pedicures, and nail enhancements for diverse clientele.
- Ensured clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Educated clients on proper nail care maintenance, helping them extend life of their treatments between appointments.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Manager
KFC
2023.04 - 2023.07
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Caregiver
Village At Belmar
2018.02 - 2018.04
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Education
Phlebotomy
Oquirrh Mountain Phlebotomy School
Englewood, CO02.2024
CNA Course
APLMED Academy
Aurora04.2018
High School Diploma -
John F Kennedy High School
Denver, CO05.2011
Skills
- Nail Preparation
- Training and coaching
- Appointment management
- Customer Service
• Oral communication-Expert
•. Microsoft Office -Advanced
• Policies implementation -Advanced
• Detail Orienting -Expert
• Client Relationship –Expert
• Team building/collaborative -Expert
• Adaptable -Expert
Accomplishments
- Increased productivity by implementing multiple process improvements.
- Maximized profits by reducing expenses, renegotiating contracts, and streamlining operations.
- Reduced complaints [Number]% with new customer service strategies.
- Grew customer base [Number]% by providing first-rate service.
- Expanded business [Number]% with [Number] new stores and [Number] new employees.
- Resolved product issue through consumer testing.
Certification
- Cosmetology License(2012-Present)
- Phlebotomy License(Current)
- IV License(Current)
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Nail Technician
PV Nail Lounge
2023.09 - Current
Manager
KFC
2023.04 - 2023.07
Caregiver
Village At Belmar
2018.02 - 2018.04
Manager
Lan Nails
2012.01 - 2024.01
Phlebotomy
Oquirrh Mountain Phlebotomy School
CNA Course
APLMED Academy
High School Diploma -
John F Kennedy High School
- Cosmetology License(2012-Present)
- Phlebotomy License(Current)
- IV License(Current)
Similar Profiles
Wolimsky LucilienWolimsky Lucilien
Security Guard at PV LoungeSecurity Guard at PV Lounge
Linda AguileraLinda Aguilera
General Manager of Operations at Rose Nail LoungeGeneral Manager of Operations at Rose Nail Lounge
Lisabeth CalcinesLisabeth Calcines
Nail Technician at Nail LoungeNail Technician at Nail Lounge