Mimi Reeder

• Serves high customer volumes during special events, nights, and weekends.
• Follows alcohol awareness procedures for preventing excessive guest intoxication.
• Keeps bar presentable and well-stocked to meet customer needs.
• Performs opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Adheres to state laws regarding alcoholic beverage services and customer regulations.

Worked as a trip leader for a historic, trip-based youth program based out of Jackson Hole. As a trip leader, was solely responsible for the decisions as they pertained to trips operating in Utah, New Hampshire, and Maine.

• Leading, guiding, and educating students: Responsible for health, welfare, and leadership growth of all participants in the program.
• Budget Management: Managed established budget and trip expenses, including all transportation, activities, food, lodging, and camping/hiking permits.
• Risk Mitigation and Crisis Management: Managed risks for youth throughout entire summer season. Constantly analyzed activities for their risk associated with students. Responded to crises appropriately.
• Logistical: Stewarded logistical flow of entire summer. Coordinated with subcontractors, confirmed lodging, managed student transportation to and from airport, activities, and lodging, and coordinated all meals and food preparation.
• Customer Service: Worked with our customers, parents and children, to develop critical relationships ensuring success of overall summer experience. Sought to individualize the experience for unique needs of each child and family.

The Institute for Family Health (IFH) serves as a national and regional model for comprehensive and progressive healthcare that addresses the physical, mental, and social welfare of Jordanians and refugees throughout Jordan. My scope of work as an Intern involved women's protection, mental health, and gender-based violence.

• Participated in supervised site visits to health clinics.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free proposals and grants.
• Worked both independently and collaboratively in fast-paced nonprofit environment.
• Conducted research in trauma-informed care for women survivors.
• Analyzed reports and created presentations for donors to encourage continued funding.

• Served in peer mentorship role with Compass 2 Campus mentors during academic school year.
• Collaborated with Shuksan Middle School's principal, teachers, and counselors, to identify and schedule mentors with 6th-8th grade students.
• Assisted WWU students assigned to Shuksan Middle School with questions, issues of concern, placement, and student issues.
• Served as mentor for middle school students.

• Led middle school students on camping and backpacking trips in Utah, Nevada, and Wyoming.
• Factored in abilities, needs, and interests of students in development of agenda during trips.
• Ensured safety best practices were being obtained by all students.
• Helped students understand importance of preserving and respecting wildlife.

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Provided Aviary admission to guests and processed payments while overseeing front desk operations.
• Bird Show Usher; ensured Covid-19 public safety protocol was followed by audience members during all shows.
• Aviary Cafe Attendant; fulfilled customer orders and prepared food items to meet satisfaction.
• Special Events Team Member; welcomed guests to events, checked tickets, and directed guests to locations such as birthday parties and weddings.
• Assisted with beginning phase of second nature center campus by connecting guests with native plants and wildlife and answering questions.

• Assistant Team Leader for Peru 2020 and 2021 teams.
• Supervised completion of all local service hours and assisted students through process of finding a local service site, logging hours, staying on track, reflecting, and troubleshooting.
• Handled form collection and management for all participants during service year.
• Led team meetings, reflections, service work, and team-bonding activities locally and in service country.
• Mentored students to become lifetime humanitarians.

• Managed after-school peer-mentoring program for refugee and immigrant high school students.
• Facilitated academic tutoring.
• Led activities intended to teach life skills.
• Developed meaningful relationships with students while supporting their academic and personal goals.

• Assisted Children Dance Theatre's 4th-grade class and was responsible for leading exercises, choreographing movements to perform, and helping students improve their technique and range of motion.
• Office Assistant; delivered clerical support by handling range of routine and special requirements.