Mimie Ngalula
Fort Wirth,TX
Summary
Dynamic and adaptable professional with a proven track record at Shearers Foods, excelling in teamwork and customer service. Recognized for enhancing workflow efficiency and achieving high accuracy in package handling. Strong problem-solving skills complemented by meticulous attention to detail, ensuring quality control and operational excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Season
Shearers Foods
Fort Worth, TX
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sorting Associate
Amazon
Fort Worth, TX
10.2019 - 07.2022
- Operated sorting equipment to efficiently distribute packages to designated locations.
- Maintained accurate inventory records through regular audits and system updates.
- Collaborated with team members to streamline sorting processes and improve workflow efficiency.
- Trained new associates on safety protocols, equipment usage, and operational procedures.
- Implemented best practices for package handling to minimize damage and ensure quality control.
- Assisted in identifying process bottlenecks and recommended improvements for enhanced productivity.
- Monitored sorting operations to ensure compliance with safety standards and company policies.
- Led shift briefings to communicate priorities, performance expectations, and address operational challenges.
- Actively participated in ongoing professional development opportunities provided by the company, enhancing overall skillsets and industry knowledge for continued growth.
- Reduced errors in the sorting process by conducting thorough quality checks and providing regular feedback to team members.
- Maintained organized workspaces, ensuring easy access to necessary tools and materials for efficient task completion.
- Achieved high levels of accuracy in package handling, minimizing damage claims and improving customer satisfaction rates.
- Assisted in training new employees on company protocols, enhancing overall team performance and adaptability.
- Supported inventory management processes by accurately tracking incoming shipments and updating database records accordingly.
- Contributed to cost-saving initiatives through diligent recycling efforts and waste reduction measures during sorting procedures.
- Managed time effectively to meet tight deadlines without sacrificing quality or accuracy within the sorting process.
- Participated in regular staff meetings to discuss process improvements, fostering open communication within the team for optimal results.
- Worked closely with supervisors to address any potential issues or challenges that arose during daily operations, fostering proactive problem-solving strategies within the team.
- Collaborated with team members to establish a streamlined workflow, resulting in improved productivity and timely deliveries.
- Adhered to strict safety guidelines while operating various types of equipment, reducing workplace accidents and maintaining secure environments.
- Increased sorting efficiency by implementing new organizational techniques and systems.
- Implemented lean principles to identify inefficiencies within the sorting process, leading to continuous improvement efforts for increased effectiveness over time.
- Conducted routine maintenance on sorting equipment as needed, preventing unexpected downtime or operational delays due to technical malfunctions.
- Utilized advanced technology systems for accurate package scanning, ensuring correct routing information was applied consistently throughout operations.
- Assisted in creating and updating standard operating procedures, ensuring all team members adhered to established best practices for maximum efficiency.
- Provided exceptional customer service when addressing inquiries regarding package statuses or delivery concerns, promoting positive client relationships.
- Demonstrated strong adaptability when faced with last-minute changes or unexpected challenges, maintaining a positive attitude and commitment to excellence throughout the sorting process.
- Fostered a collaborative team environment by offering support and assistance to colleagues as needed, promoting high levels of morale and job satisfaction among sorting associates.
- Inspected items for damage or defects before sorting as part of quality control process.
- Used hand-held scanner to enter data product information.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Used hand-held scanners to sort items into specific categories.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed company policies and procedures to produce consistent work results.
- Utilized sorting systems to sort items fast and accurately.
- Recorded and tracked items sorted to confirm accuracy.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed standard operating procedures for inspections and tests.
- Sampled products to verify compliance with standards
- Utilized quality control software to track and analyze product data.
- Trained other workers in inspection and testing procedures.
- Assisted in developing inspection and testing protocols.
- Examined products for imperfections and defects.
- Repaired faults, reassembled products, and completed additional tests.
- Provided technical support to production personnel.
- Followed safety protocols while handling hazardous materials.
- Weighed products prior to shipment to confirm accuracy.
- Provided feedback to production team regarding product quality.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
- Investigated customer complaints to take necessary corrective actions.
- Monitored product quality at all stages of production process.
- Operated and maintained testing equipment.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Recommended architectural improvements, design solutions, and integration solutions.
Education
High School Diploma -
Mokengeli
South AfricaSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Timeline
Season
Shearers Foods
04.2023 - Current
Sorting Associate
Amazon
10.2019 - 07.2022
High School Diploma -
Mokengeli