A'Millyan Bonds
University Hospitals of Cleveland
Cleveland,OH
5
years of professional experience
Reliable healthcare professional with experience in clinical support, home care, patient communication, and healthcare documentation. Strong background in customer service, teamwork, organization, and maintaining patient privacy (HIPAA). Currently pursuing a degree in Healthcare Administration.
Work History
Patient Care Nursing Assistant
8 Months- Escorted patients from the waiting area to the check in station
- Obtained and documented patient vital signs accurately before the nurse or provider visits.
- Performed electrocardiograms (EKGs) as ordered by providers.
- Maintains patient comfort by offering drinks and snacks and ensuring a welcoming clinical environment
- Performed Capillary blood glucose test as ordered by nurses or providers.
- Maintained cleanliness and organization of patient rooms to ensure safe environment.
- Provided emotional support to patients and families, fostering positive relationships.
Caregiver
2 Years 1 Month- Provided personal care and companionship to seniors, enhancing quality of life.
- Assisted with daily living activities, including meal preparation and medication reminders.
- Monitored client health conditions and reported changes to healthcare professionals.
- Developed individualized care plans based on client needs and preferences.
- Trained new caregivers on best practices in senior care and safety protocols.
- Facilitated transportation for clients to appointments and social activities, promoting engagement.
- Ensured a safe and clean environment by performing light housekeeping duties.
- Collaborated with families to address concerns and improve overall client satisfaction.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
1 Year 9 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with visual standards.
- Processed cash and credit transactions accurately, contributing to store efficiency.
- Collaborated with team members to meet sales goals and improve customer satisfaction.
- Provided training to new associates on product knowledge and customer service techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Business Administration And Management
- Dean's List [Spring Semester 2025]
- Extracurricular Activities: [Volleyball team 2023]
Skills
Patient observation
Vital signs monitoring
Compassionate care
Professionalism and ethics
Attention to detail
HIPAA compliance
Customer service
Electrocardiograms (EKG)
Timeline
Patient Care Nursing Assistant
University Hospitals of Cleveland
10.2025 - CurrentRead More
Caregiver
Home Instead Senior Care Home
09.2023 - 10.2025Read More
Sales Associate
Home Depot
07.2021 - 04.2023Read More
Cuyahoga Community College
Associate of Arts from Business Administration And Management
Read More