Kervens Raymond
North lauderdale,Fl
Summary
Hardworking associate familiar with the rules, gameplay and equipment for different types of sports. Satisfy patrons by keeping the facilities clean, supplies organized and schedules well-coordinated. Train players and game participants in how to properly use each device or piece of equipment, maximizing enjoyment and minimizing safety concerns. Motivated amusement park worker adept at encouraging guests to try rides, games and refreshments. Trained in operating different rides and knowledgeable about all of safety procedures. Customer service-oriented, reliable and dedicated to supporting team and business with consistently strong performance. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
10
10
years of professional experience
Work History
Service Technician
City Furniture
Tamarac, FL
04.2023 - 10.2025
- Diagnosed furniture issues using troubleshooting techniques and industry tools.
- Performed repairs on various furniture types to ensure customer satisfaction.
- Assisted customers with product inquiries and provided technical support.
- Communicated effectively with management regarding inventory needs and service updates.
- Maintained accurate records of service calls, repairs, and parts used.
- Trained new team members on service processes to increase productivity.
- Communicated with dispatch for updates on delivery schedules and changes.
- Maintained accurate logs of deliveries and vehicle inspections regularly.
- Utilized navigation systems to locate addresses for deliveries.
- Ensured timely delivery of goods to customers.
- Maintained vehicle in good working condition.
- Communicated with dispatch team regarding any delays or issues encountered on route.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Delivered furniture to customers' homes while ensuring careful handling.
- Coordinated with warehouse staff for timely loading of delivery vehicles.
- Conducted thorough vehicle inspections before and after each delivery trip.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Verified the accuracy of orders and checked for any damage prior to delivery.
- Provided assistance with unloading furniture at customer sites if requested.
- Delivered furniture safely into customers' homes without damaging walls or floors.
- Maintained accurate records of deliveries including times, locations, and customer signatures.
- Provided customer service by answering questions about furniture and helping to assemble items upon request.
- Inspected vehicles before use, ensuring proper functioning of brakes, tires, lights, and other systems.
Amazon driver
Amazon
fort lauderd , FL
04.2021 - 12.2022
- Navigated routes using GPS technology and local traffic updates.
- Communicated with customers regarding order status and delivery updates.
- Managed time effectively to ensure prompt deliveries during peak hours.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Provided excellent customer service to enhance overall delivery experience.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
Driver
Doordash
North lauderdale, USA
04.2019 - 05.2020
- Closed biggest account in region by meeting with customers and providing value propositions focused on new products and services.
- Developed excellent knowledge of territory's customers, applying strong networking skills and deep understanding of customers' growth plans.
- Followed road rules and regulations to minimize risks and company liability.
- Communicated continuously with dispatch to set up and adjust route plans.
Track Marshall
Xtream action park
North lauderdale, USA
10.2019 - 03.2020
- Cleaned equipment and facilities regularly to keep them presentable and minimize the risk of infections between guests.
- Kept the recreational areas secure by monitoring entrances and quickly handling conflicts between patrons.
- Protected the ride patrons by helping them fasten their belts or lower their safety bars.
Sell Associate
Simons
North Lauderdale, USA
07.2018 - 07.2019
- Quickly connected with each customer to offer assistance and promote products.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.
Maintenance Associate
Lush apartments
North lauderdale, USA
02.2016 - 10.2016
- Picked up trash, removed debris, and swept curbs and dumpster areas to maintain grounds.
- Helped with all areas of grounds maintenance, including parking lots, outdoor lighting, and routine lawn care.
- Checked daily for trash, damage, and other cleaning needs to keep building looking professional.
- Created well-organized stock room, updated inventory, and kept adequate supplies and equipment on hand for assigned tasks.
Education
High School Diploma -
Dave Thomas education
Coconut creek, FlSkills
- Sales and marketing
- Public speaking
- Verbal communication
- Customer service
- Cleaning techniques
- Operate cash registers
- Diagnosing furniture issues
- Technical product support
- Inventory management
- Route navigation
- Problem solving
- Safety procedures adherence
- Heavy lifting
- Documentation and reporting
- Work with minimal supervision
- Hand tools
- Document management
- Equipment maintenance
- Vehicle maintenance
- Furniture repair
Volunteer Experience
handy program
Timeline
Service Technician
City Furniture
04.2023 - 10.2025
Amazon driver
Amazon
04.2021 - 12.2022
Track Marshall
Xtream action park
10.2019 - 03.2020
Driver
Doordash
04.2019 - 05.2020
Sell Associate
Simons
07.2018 - 07.2019
Maintenance Associate
Lush apartments
02.2016 - 10.2016
High School Diploma -
Dave Thomas education