Min Han
Los Angeles
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Goal-oriented manager with distinguished experience in sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Sales Manager
Half Heart
11.2022 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Manager
Sans Souci Clothing
04.2020 - 09.2022
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Expanded market share by identifying and penetrating untapped markets.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Facilitated business by implementing practical networking techniques.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales / Web Sales / Customer Service Representative
Happy Days
03.2017 - 07.2018
- Trained and managed employees in various roles; helped with product development and assessed buyer's needs and acted as a liaison to support product development;
- Managed a cloud-based wholesale ERP account for creating/closing invoices, handling accounts receivable/payable and standardizing other critical business procedures to realize efficiencies;
- Created an online company catalog by selecting outfits for photoshoots, and managed multiple websites for B2B sales
Sales
Millibon
08.2016 - 03.2017
- Assisted the manager in all tasks including maintaining the showroom;
- Used QuickBooks for all B2B invoicing and accounts receivable and payable;
- Mastered showroom sales in addition to attending buyers' meetings for bulk purchase orders;
- Aided in visual merchandising for the showroom and meetings;
- Attended and participated in multiple trade shows;
- Managed all the B2B websites and packed and shipped online order
Sales/ Web Sales/ Customer Service
S-Twelve
07.2014 - 08.2016
- Worked closely with the director as well as the owner's right hand; in tasks including showroom sales and filling out contracts;
- Created a organizational structure using excel for invoicing, accounting, product barcoding, and sample retrieval;
- Used Quickbooks and Lambs as our main invoicing outlet;
- Responsible for opening and closing the showroom;
- Helped manage and care for all B2B websites;
- In charge of customer service needs through meetings in the showroom, emailing, as well as phoning;
- Kept close contacts with fabric and sewing vendors to assure prompt delivery;
- Contacted customers and buyers via phone and email using line sheets for new samples and merchandise
Sales Manager
Beulah
09.2012 - 03.2014
- Worked directly under owner and trained in diverse tasks in showroom;
- First managerial experience constituted in opening and closing the showroom to cleaning to managing customer accounts and operating cash and open invoices;
- Utilized QuickBooks and Lambs for all B2B sales;
- Mastered customer service needs and mitigated any disgruntled customers;
- Worked with import vendors in China as well as contacted China about new goods and samples;
- Attended trade shows to extend my knowledge of innovative trends;
- Company adopted a sister store and helped organize the soft launch of the new brand
Showroom Sales
Noble U
01.2011 - 11.2011
- Learned structure and balance of a showroom;
- Acquired knowledge of customer service and needs;
- Aided in showroom sales as well as shipping and delivery needs;
- Organized and merchandised showroom inventory and familiarized all style numbers for quick sales;
- Still in close contact with the manager and nurtured my even extensive knowledge of sales and customer support
Education
Bachelor of Arts - Communications, Asian American Studies
University of California, Santa Barbara
Santa Barbara, CA06.2019
Skills
- Sales
- Accounting
- Organizational skills
- Quick calculated decisions
- Knowledge of UPS Worldship
- Knowledge of Quick book
- Knowledge of Lambs
- Knowledge of N41
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Great customer service skills
- Relationship building
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Client relationship management
- Sales strategy development
- Positive and upbeat
- Direct sales
- Sales operation
- Goal setting
- Account management
- Order management
- Decisive
- B to B sales
- CRM software
- Prospecting skills
- Resolution-oriented
- Continuous improvements
- Bilingual in Korean as well as English
- Vendor relationship management
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
Half Heart
11.2022 - 07.2023
Sales Manager
Sans Souci Clothing
04.2020 - 09.2022
Sales / Web Sales / Customer Service Representative
Happy Days
03.2017 - 07.2018
Sales
Millibon
08.2016 - 03.2017
Sales/ Web Sales/ Customer Service
S-Twelve
07.2014 - 08.2016
Sales Manager
Beulah
09.2012 - 03.2014
Showroom Sales
Noble U
01.2011 - 11.2011
Bachelor of Arts - Communications, Asian American Studies
University of California, Santa Barbara
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