Mina Arpilleda
Summary
Dynamic Bioprocessing Account Manager at Repligen with a proven track record in customer relationship management and sales forecasting. Successfully expanded key accounts, driving significant revenue growth. Adept at market analysis and account development, leveraging strong networking skills to cultivate lasting partnerships in the biotech sector.
Overview
24
24
years of professional experience
Work History
Bioprocessing Account Manager
Repligen
01.2022 - Current
- Prospect & Cold Outreach: Leverage Sales Navigator, LinkedIn, and CRM tools to identify and engage biotech and pharmaceutical companies developing diverse modalities. Initiate targeted outreach through personalized emails, calls, and in-person meetings to drive pipeline growth.
- Drive Thought Leadership & Demand Generation: Partner with scientists and marketing teams to co-host webinars, panel discussions, and technical presentations, positioning our technology as an industry-leading solution.
- Expand Market Reach via Referrals & Networking: Cultivate relationships with existing customers and industry contacts to gain warm introductions, accelerating new customer acquisition in key biotech hubs.
- Strategic Account Targeting: Research and prioritize high-growth biotech startups in Northern California, positioning our solutions as essential for their scale-up and commercialization.
- Manage key Gene Therapy accounts in the Bay Area, including 4D Molecular Therapeutics, Tenaya Therapeutics, Adicet Bio, Scribe, Codexis, Exelixis, and Metagenomi. Develop strategic partnerships, and support gene therapy manufacturing workflows.
- Expand account penetration and drive up selling by collaborating with universities through publication partnerships, showcasing our technology, and enhancing market credibility.
- Maximize Trade Show ROI: Lead trade show engagement by identifying high-value prospects, securing meetings, and ensuring timely follow-ups to convert leads into long-term clients.
Inside Sales Specialist
Repligen
01.2022 - Current
- Partner with the North American and European sales teams on territory and customer planning.
- Managing key account Genentech, ensuring correct pricing in quotes, and purchased orders, product introductions, internal team communication, and reconciliation of payments with open purchased orders for the US and Europe.
- Generated a sales report that is being used by the NA Commercial Team (Open Opportunities with expired quotes) to develop new business in a timely manner.
- Took part in 2 Repligen Technology Roadshows on the West Coast.
- Fluid Management Lead to developing new business.
- Part of the Standard Flow Paths team initiating product introduction to US/Europe customers.
- Creating reports and monitoring sales targets with the BAMs on the West Coast.
Inside Sales Customer Care Supervisor and Team Lead
NovaBay Pharmaceuticals, Inc
01.2020 - 01.2022
- Market Avenova: Sell NovaBay’s Avenova and provide related customer services via telephone or electronic means to customers in assigned territories, industries, or accounts. Responsible for supporting large, diverse, complex territories of Sales Representatives.
- Support Sales Targets
- Contribute to Sales Expansion: Provide sales support by generating prospective customer lists through direct customer contact, qualification, and follow-up.
- Customer Service: Represent NovaBay to customers, including medical doctors, in all sales-oriented activities for Avenova. Direct customers to NovaBay website or NovaBay resources for information. Act as sole sales representative for assigned territory or assigned accounts for Avenova.
- Support Our Sales Team: Focus on supporting outside field sales force, customer service, acquiring new customers, and retaining and growing an existing installed base of customers.
- Team Lead for 3 Medical device Sales Representatives.
- Manages Amazon and Walmart complaints, deals with customer reviews, and reimbursements, and ensures good business relationships/partnerships.
- Achieving 3-4 new accounts on a monthly basis.
Healthcare Business Development and Account Manager
Yoh Healthcare, a Day & Zimmermann Company
Walnut Creek, USA
01.2017 - 01.2020
- Responsible for account management and development of new business for the West Coast.
- Currently leading a team of agency recruiters who recruit and fill healthcare positions across the SF Bay Area, including Hospital Leadership, Case Management, Social Work, RNs, NPs, PAs, LVN, Medical Assistants, and Allied Health.
- Achievements: Grew existing accounts 300% by engaging with clients, ensuring established relationships for any new business.
- Delivered an average $100k in new business per year in the last 3 years, meeting or exceeding annual goals.
- Closed 20 new revenue-generating contracts and reactivated prior clients.
- Mentored and trained new Business Development Managers, equipping my mentee to obtain accounts and succeed in new business sales.
- Collaborative and engaging leadership style allowing others to demonstrate their strengths.
- Recognized for contributions to the organization’s revenue growth by helping other teams obtain new accounts.
- Strong networking skills and consistent ability to bring in new business based on relationships built in the market.
Business Development Manager and Account Manager
Nelson Staffing
Pleasanton, USA
01.2016 - 01.2017
- Responsible for business development and client retention for the East Bay Region. Managed and expanded business relationships with targeted prospects and existing clients.
- Brought in 2 new revenue-generating accounts and re-activated 2 existing accounts within 3 months of obtaining the position.
Lead Generator/Business Development Specialist
iWorkGlobal Nelson
Pleasanton, USA
01.2016 - 12.2016
- Generated leads and set appointments for the sales team for a global industry (Employer of Record, Independent Contractor compliance, payroll).
- Developed competitive knowledge of industry and business climate to ensure effective communication with potential C-level clients.
- Executed on cold calling and communication in a positive, constructive, accurate, and informed manner.
- Proficient knowledge and utilization of Salesforce.
Export Shipping Sales Specialist
Shipping International Inc.
Oakland, USA
01.2013 - 01.2016
- Sales: Responsible for new business and lead generation, via cold calls. Upsold promotional rates and packages to existing clients. Utilized a consulting, personable approach resulting in consistent business relationships & sales.
- Logistics: Highly detailed processing of shipping container documents, including US Custom clearance, Port of Oakland approval and shipping lines bill of lading.
Business Development Manager
Mead Johnson Nutrition Philippines, Inc. (National)
, Philippines
01.2008 - 01.2012
- Led and developed a staff of accredited third-party agencies by identifying training needs.
- Responsible for the budget to ensure yearly targets are met.
- Achievements: 2010 Business Development Manager of the year.
- Best in Sales Award in 2010 (15% growth vs the previous year).
- Best in Brands Award (exceeded Brand targets and created programs for all Mead Johnson Brands).
Key Account Manager
Philips Electronics & Lighting Inc., Philippines
, Philippines
01.2006 - 01.2008
- Developed and maintained business relations between Philips and key accounts: Handyman, Makro, and Do It Yourself Shop.
- Category management execution increasing Philips’ market–share, resulting in 75% Modern Retail Channel growth.
- Aligned marketing activities with agreed budgets and timelines set by Merchandising Manager (product launches & promotions).
- Monitored and reported on market and competitor activities relevant to business growth.
- Led sales development training for third-party sales service team.
- Strengthened customer relations to secure on-going business and expansion.
Key Accounts Manager
Kimberly-Clark, Philippines
, Philippines
01.2002 - 01.2006
- Maintained strategic relationships with assigned Top 50 Key Accounts: Waltermart, Landmark, Cash & Carry, Makati Supermarket, and Unimart supermarket.
- Developed and executed key account plans through promotional activities, new product introductions, and launches.
- Proactively led and worked with other divisions (Accounting, Quality Control, and Plant) to resolve issues related to Key Accounts.
- Achieved 118% sales versus target in 2005, equivalent to a sale contribution of P26 value.
Education
Bachelor of Science - Commerce- Marketing
Assumption College
Manila, PhilippinesSkills
- Customer relationship management
- Sales forecasting and lead generation
- Market analysis
- Account development and territory management
Timeline
Bioprocessing Account Manager
Repligen
01.2022 - Current
Inside Sales Specialist
Repligen
01.2022 - Current
Inside Sales Customer Care Supervisor and Team Lead
NovaBay Pharmaceuticals, Inc
01.2020 - 01.2022
Healthcare Business Development and Account Manager
Yoh Healthcare, a Day & Zimmermann Company
01.2017 - 01.2020
Business Development Manager and Account Manager
Nelson Staffing
01.2016 - 01.2017
Lead Generator/Business Development Specialist
iWorkGlobal Nelson
01.2016 - 12.2016
Export Shipping Sales Specialist
Shipping International Inc.
01.2013 - 01.2016
Business Development Manager
Mead Johnson Nutrition Philippines, Inc. (National)
01.2008 - 01.2012
Key Account Manager
Philips Electronics & Lighting Inc., Philippines
01.2006 - 01.2008
Key Accounts Manager
Kimberly-Clark, Philippines
01.2002 - 01.2006
Bachelor of Science - Commerce- Marketing
Assumption College