Mina Ashour
Compliance Specialist
Independence, MO,MO
Summary
Compliance Specialist with over 5 years of progressive experience conducting investigations and research for private sectors. Successful at implementing research strategies and evaluating data to improve efficiency. Proven ability to develop relationships with sources, collect and analyze data, and identify key issues. Skilled in managing large-scale projects and producing detailed reports.
Overview
5
5
years of professional experience
Work History
Investigative Research Specialist
EBI
11.2021 - Current
- Continuously monitor criminal record research sites to ensure that the network is performing within the highest standards and ethics
- Interpret criminal record results
- Determine appropriate actions based on final content findings for various consumer reports
- Comply with all regulations and company policies
- Communicate with other internal departments on customer service issues, related to findings from the public record documents
- Any other duties as assigned to drive and fulfill the vision and abide by the values of this organization
- Reach out to vendors, clients, courts, and other government agencies to verify information.
- Modified experimental methods based upon interpretation of data.
- Implemented modifications and quality control measures to influence research conclusions.
- Collected data through various means such as Accurint and NSOPW to analyze and develop reports.
- Monitored research data to assess accuracy, validity, and integrity.
- Communicated outcomes and results of research to the quality assurance team before audits.
- Conducted document review, organization, and quality control of data acquisition to draw relevant conclusions and direct research activities.
- Adapted work process and methods based on findings and literature review with limited supervision.
- Performed accurate quantitative analysis of targeted data research, collection and report preparation.
- Worked as member of integrated project team in highly collaborative work environment focused on enhancing the background screening process.
- Maintained strict safety protocols to protect staff and assets while carrying out technical procedures and research protocols.
HR Compliance Analyst
CoreCivic
01.2020 - 11.2021
- Assisted with the development and implementation of compliance programs
- Monitored facility activities to ensure adherence with regulations and standards
- Identified possible areas of risk and implemented solutions to mitigate regulatory risks
- Assisted in departmental review of closed applicant information that is maintained in Talent Central and JDE systems
- Reviewed candidate files to ensure accuracy and that all pre- and post-interview documentation is completed and uploaded
- Performed audits of processed applicant information to evaluate compliance standards with company procedures and contract language
- Ensured closed applications are dispositioned accurately and timely within Talent Central system
- Conducted quality assurance reviews to ensure that selected candidates met eligibility requirements, and rehire eligibility are applied appropriately
- Determined whether Talent Central transactions are properly supported and recorded
- Regularly recommended process improvements that increased efficiency and accuracy
- Prepared and maintained accurate audit working logs and files to support audit findings
- Communicated effectively with Human Resources regarding reviews and edits in system.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Reviewed audit and monitoring reports related to consumer and client activities.
- Prepared documentation and records for upcoming audits and inspections.
- Helped create training programs to handle system-wide issues and maintain compliance.
- Developed improvement and corrective action plans to bring operations in line with requirements.
- Updated Excel spreadsheets with latest data to enhance strategic planning.
- Enforced compliance with complex state and federal laws, rules and regulations for industry.
- Documented noncompliance activities and communicated with design-builder on remediation.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Investigative Research Specialist
HireRight
07.2018 - 01.2020
- Quickly and effectively researched and verified facts to ensure the screening process is completed in a timely manner
- Utilized various resources to collect data and run reports
- Monitored reports to assess any inaccuracies
- Ensured confidential and sensitive information was handled in a secure manner
- Processed background reports according to compliance standards
- Maintained in-depth working knowledge of all policies and regulations
- Completed escalated/rejected requests requiring further investigation
- Ensured accurate and prompt turnaround on all reports, requests, and special projects
- Provided timely follow-up and follow through on all requests, reports, and escalations
- Communicated with clients, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
- Collaborated with other teams to keep clients informed of issues throughout the screening process
- Maintained a "Continuous Improvement" state of mind and assisted with implement changes
- Ensured all actions comply with all applicable data protection legislations
- Assisted team members to ensure customers’ expectations are met
- Contacted courts, various government agencies or vendors to complete verification and ensure background documentation is up to date
- Consistently acquired new or updated knowledge of jurisdictional processes to become proficient in assigned work.
- Implemented modifications and quality control measures to influence research conclusions.
Education
Master of Science - Management, Business
Austin Peay State University
Clarksville, TN12.2017
Bachelor of Science - Homeland Security And Criminal Justice
Austin Peay State University
Clarksville, TN12.2016
Skills
- Excellent analytical and research skills
- Detail oriented
- Highly organized
- Contributes to positive work environment
- Strong critical thinker and problem solver
- Excellent written and verbal communication
- Proficient in Microsoft applications, ATS, ADP, JDE, Kronos, Workday and Salesforce
- Professional background includes time, document, and schedule management
- Communicated with clients, vendors, and various courts to gather and evaluate data and to resolve billing, service, and safety related issues
- Presented research projects to large groups for evaluation
- Data Collections and Management
- Active Listening
Timeline
Investigative Research Specialist
EBI
11.2021 - Current
HR Compliance Analyst
CoreCivic
01.2020 - 11.2021
Investigative Research Specialist
HireRight
07.2018 - 01.2020
Master of Science - Management, Business
Austin Peay State University
Bachelor of Science - Homeland Security And Criminal Justice
Austin Peay State University
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