MINA HINES
Oxon Hill,MD
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Background in hospitality and customer service can have a conversation with anyone. Skilled lead generator, product demonstrator and problem-solver, customer-focused.
Overview
8
8
years of professional experience
Work History
Sales Associate
JJ Keller & Associates, INC
Neenah, WI
08.2023 - Current
- Used CRM database to track referral and appointment data.
- Established relationships with key clients, while maintaining existing customer base.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of sales and promotions
- Managed and maintained 100% of Quota
- Closed Deals worth 3k plus month to month
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Leveraged SAP skills to input and compile data gathered from various sources.
TRAVEL AGENT
ARCHER TRAVEL
02.2023 - Current
- Created itineraries for clients based on customer interests, budgets, and availability
- Used various computer software and online databases to book travel services
- Compiled necessary documentation, confirming proper organization for trips.
SENIOR ACCOUNT EXECUTIVE
YELP
12.2020 - 01.2023
- Met growth targets by positioning solutions to help brand partners unlock long-term value and improve customer experience
- Spent significant time in assigned territory promoting company's products and services
- Make an average of 100 outbound calls daily and send 40-50 outreach emails
- Utilize Salesforce CRM to track sales pipeline and always ensure consistent leads
- Closed 400k+, 220% of quota FY 2022
ACCOUNT EXECUTIVE
YELP
12.2021 - 06.2022
- Cold called potential customers to generate leads
- Built and maintained pipeline that supported monthly, quarterly and annual goals
- Make an average 120 outbound calls daily and 40-50 emails
- Closed 200k+ to advance to Senior Account Executive
JUNIOR ACCOUNT EXECUTIVE
YELP
05.2021 - 12.2021
- Followed up with customers after sales to gain feedback
- Forecasted sales numbers to gauge product and campaign success
- Generated leads and located opportunities for market expansion and business growth
- Closed 150k+ to advance to account executive
- 150% of quota FY 2021
ACCOUNT ASSOCIATE TRAINEE
YELP
12.2020 - 05.2021
- Followed up with customers after sales
- Generated leads and located opportunities for market expansion and business growth
- Closed 75K+ to advance to junior account executive.
BUSINESS DEVELOPMENT ASSOCIATE
ALEXANDRIA TOYOTA
08.2019 - 12.2020
- Established strong client relationships to drive business development.
- Greeted and assisted customers to foster positive experiences.
- Managed multiple projects and met time-sensitive deadlines.
EVENTS PLANNER
HERR EVENTS
03.2016 - 03.2020
- Coordinated vendors, timelines and budgets for events.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Managed safe and smooth food delivery at banquets, conferences and social events.
Skills
- Sales Development
- Business Development
- Multi-Tasking Strength
- Verbal/Written Communication
- Relationship Selling
- Teamwork and Collaboration
- Time Management
- Service-Oriented
- Exceptional Customer Service
- Exceeds Sales Goals
Timeline
Sales Associate
JJ Keller & Associates, INC
08.2023 - Current
TRAVEL AGENT
ARCHER TRAVEL
02.2023 - Current
ACCOUNT EXECUTIVE
YELP
12.2021 - 06.2022
JUNIOR ACCOUNT EXECUTIVE
YELP
05.2021 - 12.2021
SENIOR ACCOUNT EXECUTIVE
YELP
12.2020 - 01.2023
ACCOUNT ASSOCIATE TRAINEE
YELP
12.2020 - 05.2021
BUSINESS DEVELOPMENT ASSOCIATE
ALEXANDRIA TOYOTA
08.2019 - 12.2020
EVENTS PLANNER
HERR EVENTS
03.2016 - 03.2020
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