Mina Khamphilavong
Saddlebrooke
Summary
Excellent customer service professional with strong cash-handling and order-management skills. Committed to enhancing guest satisfaction through effective complaint resolution and teamwork.
I have run my own restaurant for 20 years. I can fill in any position opening. I have been cooking since I was ten. I won first place in the cook-off for barbecue, soup, and chili.
I enjoyed creating a new dish, which combines organic ingredients with Asian spies and finished with colorful presentation.
Overview
13
13
years of professional experience
Work History
Mina's at McNarry Golf course
Mina's secret recipe
Salem
03.2013 - 09.2025
- Provided exceptional customer service in fast-paced dining environment.
- Took orders accurately and communicated them to kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on service standards and procedures.
- Handled cash transactions efficiently and reconciled cash drawer at end of shift.
- Collaborated with team members to ensure timely food delivery to guests.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Familiarized with menu items to provide knowledgeable recommendations to patrons.
- Provided excellent customer service to ensure satisfaction.
Education
Associate of Applied Science - Industrial Design
Portland Community College
Portland, Oregon, OR02-2021
Skills
- Customer service
- Cash handling
- Order management
- Menu knowledge
- Training staff
- Team collaboration
Timeline
Mina's at McNarry Golf course
Mina's secret recipe
03.2013 - 09.2025
Associate of Applied Science - Industrial Design
Portland Community College