Seeking a position as a Patient Care Technician where I can utilize my skills and gain clinical skills
Developed exceptional client service and coordination skills in dynamic and fast-paced environment. Proven ability to manage multiple tasks efficiently and maintain positive client relationships. Seeking to transition into new field by leveraging strong organizational and communication abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CLIENT CARE COORDINATOR/SOCIAL WORKER
KINGS INN SHELTER (CAMBA)
QUEENS, NY
09.2023 - 05.2026
Maintain a caseload of 25-50 clients regularly
Maintain a professional relationship with clients and maintain client confidentiality
Alerted ACS in occurrences of child maltreatment cases
Assist clients in attaining their goals by identifying community resources and referring clients to appropriate resources both inside and outside of CAMBA (Ex: Medical)
Assist the case managers in preparation of an Independent Living Plan (LP), including short-term and long-term goals
Prepare initial biopsychosocial evaluation and update according to regulation
Advocate for clients who may need supportive housing
Submit voucher requests for the cityfeps voucher to be generated for clients
Create cityfeps packages and send to DHS for clients to move out of shelter
CASE MANAGER
ST NICKS ALLIANCE
BROOKLYN, NY
12.2022 - 08.2023
Provided support between the client and HIV/AIDS Services Administration (HASA)
Conducted Monthly home visits and weekly wellness checks to check on the clients’ well-being
Completed the required service plans, care plans, updated progress notes and psychosocial assessments
Maintained client confidentiality when speaking with family members or outside agencies
Aided in securing entitlements and advocating for client services
Provided referrals to mental health providers and/or substance abuse services
Conducting Mental Health Assessments and developing clinical skills
Education
Accelerated Bachelors Degree of Nursing (ABSN) - undefined
Adelphi University
Masters of Social Work - undefined
LONG ISLAND UNIVERSITY
05.2023
Bachelors Degree - Social Work
ST. FRANCIS COLLEGE
05.2018
Skills
Intermediate Russian
Case Management
Advocacy
Conflict Resolution
Communication
Empathy
Leadership
Active Listening
Organizational skills
Documentation
Goal setting
Certification
BLS American Heart Association-3/08/2026-3/08/2028-Active
Languages
English
Native or Bilingual
Russian
Professional Working
Timeline
CLIENT CARE COORDINATOR/SOCIAL WORKER
KINGS INN SHELTER (CAMBA)
09.2023 - 05.2026
CASE MANAGER
ST NICKS ALLIANCE
12.2022 - 08.2023
Accelerated Bachelors Degree of Nursing (ABSN) - undefined