Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mina Louis

San Diego,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Assistant Manager

PayLow Insurance Services
05.2021 - Current
  • Supervise day-to-day operations to meet performance, quality, and service expectations.
  • Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentor team members to enhance professional development and accountability in the workplace.
  • Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Starbucks Barista

Starbucks
04.2021 - 10.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Chipotle Staff/Shift Lead

Chipotle
01.2020 - 04.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Education

Medical Assistant

Healthcare Occupations Center
12.2023

Cuyamaca College (1 Year)
El Cajon, CA

High School Diploma -

Valhalla High School
El Cajon, CA
06.2021

Skills

  • Quick Learner
  • Problem-Solving Ability
  • Staff Training
  • Professional Telephone Demeanor
  • Coordination
  • Team Development

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

PayLow Insurance Services
05.2021 - Current

Starbucks Barista

Starbucks
04.2021 - 10.2021

Chipotle Staff/Shift Lead

Chipotle
01.2020 - 04.2021

Medical Assistant

Healthcare Occupations Center

Cuyamaca College (1 Year)

High School Diploma -

Valhalla High School
Mina Louis