Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
PayLow Insurance Services
05.2021 - Current
Supervise day-to-day operations to meet performance, quality, and service expectations.
Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentor team members to enhance professional development and accountability in the workplace.
Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Starbucks Barista
Starbucks
04.2021 - 10.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Chipotle Staff/Shift Lead
Chipotle
01.2020 - 04.2021
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services
Associate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of CanadaAssociate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of Canada