Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mina Semler

Harpers Ferry,WV
Mina Semler

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
years of professional experience

Work History

WV State Tax Division

Revenue Agent
08.2022 - Current

Job overview

  • Consider alternative means of resolving tax debt issues if taxpayer can not pay.
  • Collect delinquent state taxes and secure all delinquent returns.
  • Process tax payments, set up payment plans and work with delinquent taxpayers to resolve issues.
  • Professionally negotiate and deal with taxpayers in confrontational situations.
  • Interpret and apply federal and state tax codes for personal, business and corporate taxes.
  • Work well in a team setting, providing support and guidance.

WV State Tax Division

Taxpayer Service Representative
05.2018 - 08.2022

Job overview

  • Assisted taxpayers with specific questions regarding tax forms, laws and/or procedures.
  • Assisted taxpayers with inquiries pertaining to all taxes administered by the State.
  • Accepted and evaluated completed business registration applications and issued certificates.
  • Accepted returns and payments for all tax types.
  • Acted as a liaison between tax units and the taxpayer to resolve complex issues.

Penn National Gaming

Casino Table Games Dealer
09.2010 - 11.2016

Job overview

  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Explained rules/game objectives to players when necessary and assisted with wagers.
  • Directed the action of the game, adjusting according to player competence.
  • Paid/collected bets according to game action and established odds.
  • Balanced security concerns with customers' needs to deliver a positive, memorable experience.

Berkeley County School District

Substitute Teacher
10.2005 - 03.2008

Job overview

  • Served as both long-term, permanent and day-to-day substitute teacher.
  • As a long-term substitute, assumed all duties of regular classroom teacher including preparation of lesson plans.
  • Adapted lesson plans and student activities to meet needs of students with special learning needs.
  • As day-to-day substitute, followed classroom plans left by teacher to continue student education.

WV Department Of Health And Human Resources

Family Support Specialist
08.2003 - 07.2005

Job overview

  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Documented data and completed accurate updates to case records.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.

WV Department Of Health And Human Resources

Economic Services Specialist
05.2001 - 03.2003

Job overview

  • Interviewed applicants to elicit information necessary to determine eligibility for food stamps, medicaid, and other special public assistance programs.
  • Reported possible instances of fraud by evaluating information made available to the Department through various sources.


Maranatha Church Of God

Teacher
10.2000 - 03.2001

Job overview

  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

National Park Service

Procurement Technician
02.2000 - 11.2000

Job overview

  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Utilized software to order, track and invoice product shipments.
  • Managed database of vendor details and pricing information to maintain organization.
  • Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.

Britt-Reed Law Offices

Legal Secretary
08.1994 - 09.1996

Job overview

  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Filed documents with courts on behalf of attorney.
  • Received and placed telephone calls to clients and prospective clients.

Redfield's Restaurant

Waitress
04.1994 - 09.1994

Job overview

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

US Air Force

Target Intelligence Specialist
01.1989 - 05.1992

Job overview

  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Created useful and timely intelligence products to support field operations.
  • Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.

H&R Block

Tax Preparer
01.1992 - 04.1992

Job overview

  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.

Harry M Stevens, Inc

Bookkeeper
01.1986 - 12.1989

Job overview

  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.

Education

Shepherd University
Shepherdstown, WV

Bachelor of Arts from English And Business Administration

University Overview

  • Relevant Coursework: Accounting, Payroll, and Business Law

Skills

  • Tax Law Procedures Familiarity
  • Law Interpretation
  • Accounting Procedures
  • Tax Accounting
  • Critical Thinking
  • Researching Abilities
  • Tax Documentation
  • Analytics Skills
  • Payroll Operations

Timeline

Revenue Agent
WV State Tax Division
08.2022 - Current
Taxpayer Service Representative
WV State Tax Division
05.2018 - 08.2022
Casino Table Games Dealer
Penn National Gaming
09.2010 - 11.2016
Substitute Teacher
Berkeley County School District
10.2005 - 03.2008
Family Support Specialist
WV Department Of Health And Human Resources
08.2003 - 07.2005
Economic Services Specialist
WV Department Of Health And Human Resources
05.2001 - 03.2003
Teacher
Maranatha Church Of God
10.2000 - 03.2001
Procurement Technician
National Park Service
02.2000 - 11.2000
Legal Secretary
Britt-Reed Law Offices
08.1994 - 09.1996
Waitress
Redfield's Restaurant
04.1994 - 09.1994
Tax Preparer
H&R Block
01.1992 - 04.1992
Target Intelligence Specialist
US Air Force
01.1989 - 05.1992
Bookkeeper
Harry M Stevens, Inc
01.1986 - 12.1989
Shepherd University
Bachelor of Arts from English And Business Administration
Mina Semler