Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Mina Semler
Harpers Ferry,WV
Summary
Overview
38
years of professional experience
Work History
WV State Tax Division
Revenue Agent
08.2022 - Current
Job overview
- Consider alternative means of resolving tax debt issues if taxpayer can not pay.
- Collect delinquent state taxes and secure all delinquent returns.
- Process tax payments, set up payment plans and work with delinquent taxpayers to resolve issues.
- Professionally negotiate and deal with taxpayers in confrontational situations.
- Interpret and apply federal and state tax codes for personal, business and corporate taxes.
- Work well in a team setting, providing support and guidance.
WV State Tax Division
Taxpayer Service Representative
05.2018 - 08.2022
Job overview
- Assisted taxpayers with specific questions regarding tax forms, laws and/or procedures.
- Assisted taxpayers with inquiries pertaining to all taxes administered by the State.
- Accepted and evaluated completed business registration applications and issued certificates.
- Accepted returns and payments for all tax types.
- Acted as a liaison between tax units and the taxpayer to resolve complex issues.
Penn National Gaming
Casino Table Games Dealer
09.2010 - 11.2016
Job overview
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Explained rules/game objectives to players when necessary and assisted with wagers.
- Directed the action of the game, adjusting according to player competence.
- Paid/collected bets according to game action and established odds.
- Balanced security concerns with customers' needs to deliver a positive, memorable experience.
Berkeley County School District
Substitute Teacher
10.2005 - 03.2008
Job overview
- Served as both long-term, permanent and day-to-day substitute teacher.
- As a long-term substitute, assumed all duties of regular classroom teacher including preparation of lesson plans.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- As day-to-day substitute, followed classroom plans left by teacher to continue student education.
WV Department Of Health And Human Resources
Family Support Specialist
08.2003 - 07.2005
Job overview
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Documented data and completed accurate updates to case records.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
WV Department Of Health And Human Resources
Economic Services Specialist
05.2001 - 03.2003
Job overview
- Interviewed applicants to elicit information necessary to determine eligibility for food stamps, medicaid, and other special public assistance programs.
- Reported possible instances of fraud by evaluating information made available to the Department through various sources.
Maranatha Church Of God
Teacher
10.2000 - 03.2001
Job overview
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
National Park Service
Procurement Technician
02.2000 - 11.2000
Job overview
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Utilized software to order, track and invoice product shipments.
- Managed database of vendor details and pricing information to maintain organization.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
Britt-Reed Law Offices
Legal Secretary
08.1994 - 09.1996
Job overview
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
Redfield's Restaurant
Waitress
04.1994 - 09.1994
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
US Air Force
Target Intelligence Specialist
01.1989 - 05.1992
Job overview
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
H&R Block
Tax Preparer
01.1992 - 04.1992
Job overview
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Harry M Stevens, Inc
Bookkeeper
01.1986 - 12.1989
Job overview
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
Education
Shepherd University Shepherdstown, WV
Bachelor of Arts from English And Business Administration
University Overview
- Relevant Coursework: Accounting, Payroll, and Business Law
Skills
- Tax Law Procedures Familiarity
- Law Interpretation
- Accounting Procedures
- Tax Accounting
- Critical Thinking
- Researching Abilities
- Tax Documentation
- Analytics Skills
- Payroll Operations
Timeline
Revenue Agent
WV State Tax Division
08.2022 - Current
Taxpayer Service Representative
WV State Tax Division
05.2018 - 08.2022
Casino Table Games Dealer
Penn National Gaming
09.2010 - 11.2016
Substitute Teacher
Berkeley County School District
10.2005 - 03.2008
Family Support Specialist
WV Department Of Health And Human Resources
08.2003 - 07.2005
Economic Services Specialist
WV Department Of Health And Human Resources
05.2001 - 03.2003
Teacher
Maranatha Church Of God
10.2000 - 03.2001
Procurement Technician
National Park Service
02.2000 - 11.2000
Legal Secretary
Britt-Reed Law Offices
08.1994 - 09.1996
Waitress
Redfield's Restaurant
04.1994 - 09.1994
Tax Preparer
H&R Block
01.1992 - 04.1992
Target Intelligence Specialist
US Air Force
01.1989 - 05.1992
Bookkeeper
Harry M Stevens, Inc
01.1986 - 12.1989
Shepherd University
Bachelor of Arts from English And Business Administration
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