Mina Vasquez
Los Angeles,CA
Summary
Well-rounded professional with diverse experience in salon settings, medical offices, and administrative support roles. Skilled at managing appointments, handling transactions, and delivering attentive service to a wide range of customers. Known for warm communication, being a team player, and maintaining a calm presence in busy environments. Brings adaptability, attention to detail, and positive energy.
Overview
11
11
years of professional experience
Work History
Salon Coordinator/Assistant
The Hair Parlor On 8th
12.2022 - 11.2024
- Handled daily transaction logs, payment processing, and inventory tracking.
- Managed client scheduling and front-desk operations in a fast-paced setting.
- Composed client communications and internal documentation with precision.
- Managed appointment scheduling and front-desk operations for a high-traffic salon.
- Processed daily payments and balanced transaction logs, ensuring accuracy.
- Maintained supply inventory, handled client intake, and supported day-to-day logistics.
- Assisted in back-office coordination to streamline workflow and client service.
Lead Front Desk Receptionist
Robert Dickey Optometry
01.2015 - 02.2021
- Scheduled appointments, processed insurance payments, and managed patient records.
- Assisted with payroll processing.
- Maintained office documentation and coordinated incoming/outgoing mail.
- Supported office workflow through clear communication and customer service.
- Scheduled and confirmed appointments, processed insurance and co-payments, and maintained accurate client records.
- Operated multi-line phone systems and coordinated directly with the doctor to support office flow.
- Handled sensitive personal and financial information with discretion.
- Provided high-level service to a diverse clientele in a healthcare environment.
Call Center Representative
UCLA Health Center
01.2014 - 01.2015
- Handled incoming and outgoing calls to assist patients with inquiries, complaints, and service requests.
- Provided accurate information about products, services, billing and policies.
- Documented call details and maintain records in call center database.
- Managed physician's schedules in the most efficient manner.
Education
High School Diploma -
Venice High School
Los Angeles, CA01.2012
Skills
- Scheduling & Calendar Management
- Microsoft Office Suite: Word, Excel, Outlook
- Payment Processing & Cash Handling
- Multi-line Phone Operation
- Customer Communication & Issue Resolution
- Mail Handling & Document Distribution
- Typing, Editing, and Correspondence
- Records Management & Data Entry
- Insurance Verification
- Fast Learner with Strong Work Ethic
LANGUAGES
English (Fluent)
Timeline
Salon Coordinator/Assistant
The Hair Parlor On 8th
12.2022 - 11.2024
Lead Front Desk Receptionist
Robert Dickey Optometry
01.2015 - 02.2021
Call Center Representative
UCLA Health Center
01.2014 - 01.2015
High School Diploma -
Venice High School