Mina Xiong
Farmington Hills,MI
Summary
Driven individual with proven track record and success in building strong relationships with patients and clients. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
Walgreen's Pharmacy
02.2020 - 05.2021
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Medical Assistant
McLaren Greater Lansing
03.2016 - 08.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science -
Lansing Community College
Lansing, MIMedical Assistant
Ross Medical Education Center
Lansing, MIPharmacy
Wayne State University
Detroit, MI05.2027
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Team Collaboration
Certification
- CPhT - Certified Pharmacy Technician
- CPR Certified
- Immunization Certified
Volunteer/Training
- World Medical Relief
- CHIPS (Community Homeless Interprofessional Program)
- Thea Bowman Community Community Health Center
Timeline
Certified Pharmacy Technician
Walmart
09.2021 - Current
Pharmacy Technician
Walgreen's Pharmacy
02.2020 - 05.2021
Medical Assistant
McLaren Greater Lansing
03.2016 - 08.2019
Associate of Science -
Lansing Community College
Medical Assistant
Ross Medical Education Center
Pharmacy
Wayne State University