Minami Mould
Livermore,CA
Summary
Passionate about improving the well-being of others and providing compassionate assistance to those that need it. Some prior experience with assisting the elderly, and supporting those with developmental disabilities with their educational goals and day to day life. Looking to expand on my experience by filling the position of Caregiver.
Overview
10
10
years of professional experience
Work History
Independent Living Skills Coach
Spread Your Wings
05.2023 - Current
- Enhance client independence by providing tailored training sessions on essential life skills
- Empower clients by teaching effective problem-solving techniques and decision-making strategies
- Maintain thorough documentation of services provided for accountability purposes and ongoing program evaluation
- Provide transportation support for appointments, errands, and recreational activities to promote autonomy
Escrow Assistant, Receptionist
WFG National Title Insurance
01.2021 - 02.2022
- Provided clerical support to company employees by copying, scanning, faxing, and filing documents
- Checked 200+ page documents' signatures and legal descriptions for accuracy and integrity
- Prepared documents for closing and handled complete disbursement and follow-up of escrow transactions.
- Coordinated scheduling of appointments between all parties
- Maintained open communication with lenders, brokers, and borrowers, answered questions, and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Greeted and directed clients to our meeting rooms and prepared them for meeting with an escrow officer
- Managed over 50 calls per day while assisting while completing administrative tasks
- Maintained, organized, and supplied office supplies
Head Server, Hostess
Kobe Japan Restaurant
09.2017 - 03.2021
- Greeted customers and processed orders in person and by phone
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time
- Trained new staff on restaurant operations and policies to strengthen performance
- Answered customer questions about hours, seating and menu information
- Used cash registers and credit card machines to cash out customers
Learning Assistant
Chabot College
08.2018 - 05.2019
- Worked with students in classrooms, answered questions and helping them find the answers themselves
- Tutored struggling, average and advanced students in beginner and intermediate Architecture course materials. Ages ranged from 18-70.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Collaborated with students to complete homework assignments, identify lagging skills and corrected weaknesses.
Head English Instructor, Assistant Math Instructor
Kumon Tutoring Center
01.2015 - 08.2016
- Kept classroom organized, clean, and safe for students and visitors
- Administered assessments and standardized tests to evaluate student progress
- Graded Homework and Tests
- Worked with students between ages 4 and 15 years old
- Prepared 100+ students' individually customized homework packets
- Trained new teachers
Education
Recreational Therapy
California State University East Bay
Hayward01-2026
Associate of Arts - Social And Behavioral Sciences
Las Positas College
Livermore, CA05.2023
High School Diploma -
Granada High School
Livermore, CA2015
Skills
- Working with clients on the autism spectrum
- Behavior Management Training
- Creating Service Plans
- 5 years in customer service
Additional Information
- 4 years of Spanish Language courses
Timeline
Independent Living Skills Coach
Spread Your Wings
05.2023 - Current
Escrow Assistant, Receptionist
WFG National Title Insurance
01.2021 - 02.2022
Learning Assistant
Chabot College
08.2018 - 05.2019
Head Server, Hostess
Kobe Japan Restaurant
09.2017 - 03.2021
Head English Instructor, Assistant Math Instructor
Kumon Tutoring Center
01.2015 - 08.2016
Recreational Therapy
California State University East Bay
Associate of Arts - Social And Behavioral Sciences
Las Positas College
High School Diploma -
Granada High School
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