Minankolo Magassa
Texarkana
Summary
I am a motivated student with a diverse professional background, who excels in multitasking, problem-solving, and organizational skills. With a strong work ethic, and a reliable, and dedicated team player, I excel in communication fluent in multiple languages, customer service and sales, and marketing, which makes me a valuable asset to any team.
Overview
6
6
years of professional experience
Work History
Work Study Student
Chartwells Schools Dining Services
01.2024 - Current
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Provide food service and efficient communication
Internship Student
New Mexico Junior College Foundation
06.2023 - 07.2023
- Improved internship experience by efficiently managing assigned tasks.
- Team collaboration on projects and contributing innovative ideas.
- Writing skills for feature preparation and homages, resulting in improved efficiency communication.
Work Study Student
New Mexico Junior College
07.2022 - 05.2023
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Organization of paperwork through copying and filling
- Helped with administrative support by managing coordinating files, and sorting mail.
- Prepare giveaway bags
Restaurant Cashier
Italian Trattoria -Villaggio
03.2020 - 07.2021
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Sales Associate
Paparazzi
11.2019 - 01.2020
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Online Travel Consultant
Cruiseline
12.2018 - 04.2019
- Fielded customer questions to share information about products, availability, and pricing.
- Streamlined booking processes for increased efficiency and improved client experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Enhanced customer satisfaction by providing personalized travel recommendations and booking services.
- Developed strong relationships with suppliers, securing competitive rates for clients on flights, accommodations, and excursions.
Restaurant Cashier
Pomme De Pain
12.2017 - 10.2018
- Greeted new customers, discussed specials, and took orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Press Assistant
Nice Metropole - Cabinet Of The Mayor
06.2018 - 07.2018
- Improved the quality of press materials by copyediting documents for grammar, style consistency, and access to distribution for the Cabinet of the Mayor
- Distributes the newspaper of the day
- Prepare the press review of the day for the Mayor Cabinet
- Press editing application
Education
Bachelor of Science - Computer Science-Software Engineering
University Texas A&M
Texarkana, TX05.2026
Associate of Science - General Studies
New Mexico Junior College
Hobbs, NM05.2023
No Degree - Journalism
Journalism School of Nice, EDJ
Nice06.2016
No Degree - History
University of Paris VIII
Paris 06.2014
High School Diploma -
Lycée Blanche De Castille
Fontainebleau-Avon06.2012
High School Diploma -
Lycée Uruguay- France
Fontainebleau06.2010
Skills
- Problem-Solving
- Organizational Skills
- Efficiency Writing
- Scheduling meeting
- Team Work and Collaboration
- Professional Communication
- Critical Thinking
- Public Speaking Skills
Languages
French
Native or Bilingual
Bambara
Native or Bilingual
Mandinka
Native or Bilingual
Italian
Limited Working
Timeline
Work Study Student
Chartwells Schools Dining Services
01.2024 - Current
Internship Student
New Mexico Junior College Foundation
06.2023 - 07.2023
Work Study Student
New Mexico Junior College
07.2022 - 05.2023
Restaurant Cashier
Italian Trattoria -Villaggio
03.2020 - 07.2021
Sales Associate
Paparazzi
11.2019 - 01.2020
Online Travel Consultant
Cruiseline
12.2018 - 04.2019
Press Assistant
Nice Metropole - Cabinet Of The Mayor
06.2018 - 07.2018
Restaurant Cashier
Pomme De Pain
12.2017 - 10.2018
Bachelor of Science - Computer Science-Software Engineering
University Texas A&M
Associate of Science - General Studies
New Mexico Junior College
No Degree - Journalism
Journalism School of Nice, EDJ
No Degree - History
University of Paris VIII
High School Diploma -
Lycée Blanche De Castille
High School Diploma -
Lycée Uruguay- France