Minda Heath
Temecula,CA
Summary
Experienced and proactive People Business Partner with excellent communication and analytical skills. Adept at building rapport at all levels and resolving issues in timely manner. Clear focus on meeting and exceeding organizational targets while maintaining compliance and employee satisfaction. Driven to maximize resource utilization and boost performance with proactive strategies. History of enhancing collaboration and controls across all areas of company operations.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
People Business Partner
CBRE
Temecula, CA
08.2019 - Current
- Engages proactively with business functions to understand needs and help improve business outcomes.
- Maintains expertise in employment law and specifically California employment law.
- Improved recruitment and onboarding practices, achieving positive impact on employee turnover, increased engagement and overall improved employee experience
- Connected with Facilities Management team to develop policy-based and software-centric solutions for different needs.
- Analyze trends and metrics in partnership with peers to develop programs and policies.
- Recognizes process gaps inherent in current systems and developed strategies to overcome current issues and prepare effectively for expected changes.
- Provides employee relations support, including conflict resolution, disciplinary action and performance improvement.
- Supports succession planning, performance management, compensation planning
- Implement programs and processes to support manager and employee development.
HR Manager
Sodexo-Government Contracts
Oceanside, CA
08.2011 - 03.2019
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Communicated with supervisors to plan and review employee evaluations.
- Created and updated personnel files by entering information in HRIS.
- Coordinated workers' compensation claims.
- Trained managers and staff on HR best practices and protocols to reduce process lags.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Held exit interviews and documented information discussed with employees, made recommendations based on the analysis of information gathered.
- Compiled reports to provide management with accurate information and comply with policies and procedures and drive business improvement.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Provided HR consultation services to leadership and department heads.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
Sr HR Advisor
Gloucestershire Constabulary
Gloucester, UK
04.2010 - 04.2011
- Assisted in employee recruitment, hiring and interview processes.
- Addressed employee concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Aligned HR policies with federal and local regulations.
- Special projects, including major organizational downsizing
- Managed leave of absences and requests for reasonable accommodations
- Employee and management development
- Conducted job evaluations
Assistant HR Advisor
Tewkesbury Borough Council
Tewkesbury, UK
02.2007 - 02.2010
- Interpreted and explained human resources policies, procedures or regulations.
- Conferred with management to develop or implement personnel policies or procedures.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Analyzed employment-related data and prepared reports.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Conducted exit interviews and completed employment termination paperwork.
- Prepared or maintained employment records using human resources management system software.
HR Assistant
Countryside Agency
Cheltenham, UK
05.2005 - 02.2007
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and rehires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Prepared and posted job openings to appropriate job sites and newspapers.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
Personnel Clerk
Social Services, Gloucestershire
Cheltenham, UK
04.2004 - 04.2005
- Maintained electronic databases and physical files.
- Established, maintained and updated employee files.
- Changed employee information such as address and alerted payroll staff.
- Prepared employee correspondence, including offer letters and employment contracts.
Education
Master of Arts - Management of Human Resources
University of Gloucestershire
Cheltenham, UK2007
Bachelor of Arts - Law
University of South Africa
Pretoria, RSA2003
Skills
- Compliance
- Leadership development
- Employee engagement
- Recruitment and hiring
- Employee mediation
- Personnel information systems
- Benefits management
- Training development
- Union negotiations
- Staff compensation
- Benefits programs
- Process improvements
- Labor agreements
- Training and development
- Regulatory compliance
- New hire orientation
- Personnel records maintenance
- Hiring and retention
Affiliations
PHR CA volunteer exam question developer
Certification
PHR
PHR CA
Timeline
People Business Partner
CBRE
08.2019 - Current
HR Manager
Sodexo-Government Contracts
08.2011 - 03.2019
Sr HR Advisor
Gloucestershire Constabulary
04.2010 - 04.2011
Assistant HR Advisor
Tewkesbury Borough Council
02.2007 - 02.2010
HR Assistant
Countryside Agency
05.2005 - 02.2007
Personnel Clerk
Social Services, Gloucestershire
04.2004 - 04.2005
Master of Arts - Management of Human Resources
University of Gloucestershire
Bachelor of Arts - Law
University of South Africa