Mindi-jo Young
Vincent,OH
Summary
Versatile Revenue Cycle Business Analyst with a proven ability to tackle complex challenges through meticulous data analysis, auditing and coding expertise, and strategic problem-solving. Skilled in optimizing Revenue Cycle practices and workflow efficiency for both front- and back-end users, driving revenue growth and delivering key performance metrics to leadership. Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revenue Cycle Business Analyst
WVU Medicine
03.2024 - Current
- Collaboratively interacts with Information Technology, Patient Access, Financial Services, HPN, and Decision Support.
- Identifies opportunities that are currently not used. Extracts and identifies opportunities related to client/patient, insurance or other revenue cycle/business operations data.
- Maintains technical knowledge and expertise in understanding patient access, clinician utilization, healthcare revenues, reimbursement and the correlation to the monthly financial statements.
- Completes complex financial/operational analysis from beginning to end with minimal supervision or direction from supervisor. Maintains and continually improves on technical skills needed to manipulate data.
- Supports the preparation of routine and ad hoc financial reporting focused on identifying underlying business trends, and work directly with local-level management to identify opportunities for improvement.
- Maintains intermediate reporting writing skills EPIC Reporting Workbench, BI, Epic Cubes.
- Analyzes financial and operational data and develops financial models used to guide business decisions.
- Communicates and educates others regarding financial improvement analyses, denials issues, findings and recommendations.
- Creates formal presentations of revenue cycle results and trends for senior management.
- Monitors data against regional and national benchmarks as well as industry leading key performance indicators.
- Produces monthly revenue cycle performance packages and other performance metrics for senior leaders, local business owner and for front line staff.
- Collaborates with other business and financial analysts to streamline work, avoid duplication, and share best practices relative to data management.
- Produces reports and other analytics to quantify and define opportunities and issues.
- Interprets and summarizes results of various analyses in a timely and meaningful way.
- Re-engineers processes to positively impact productivity in terms of timeliness and accuracy.
Revenue Integrity Analyst
Memorial Health System
08.2021 - Current
- Conducted root cause analyses for identified issues, recommending appropriate actions for resolution and prevention of future occurrences.
- Managed data analysis for accurate charge capture and improved overall financial health of the organization.
- Streamlined revenue cycle processes by conducting thorough audits and implementing efficient workflows.
- Supported financial growth by analyzing reimbursement trends and making strategic recommendations based on findings.
- Delivered comprehensive training programs to new hires as well as refresher courses for existing staff members, promoting a culture of revenue integrity awareness.
- Evaluated the effectiveness of revenue integrity initiatives through regular reporting and analysis, identifying areas for improvement and driving continuous process enhancements.
- Enhanced revenue integrity by identifying billing errors and implementing corrective measures.
- Improved coding accuracy by conducting regular reviews, providing feedback, and offering targeted education to staff members.
- Monitored accounts receivable performance metrics regularly, taking action when necessary to improve collection rates or resolve outstanding issues promptly.
- Reduced revenue leakage by proactively identifying trends that led to underpayments or denials.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
Medical Coder
Memorial Health System
08.2014 - 08.2021
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Enhanced team efficiency with regular training sessions on new coding updates and best practices.
- Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
- Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
- Maintained up-to-date knowledge of coding guidelines and regulations, ensuring compliance across all coding activities.
- Played key role in transition to ICD-10 coding system, leading training sessions and updating coding protocols.
- Ensured accuracy in high-volume coding environments, applying codes for over 200 patient records weekly without compromising detail or compliance.
Education
Bachelor Of Science -
University of Charleston
06.2013
Skills
- Denial Management
- Data Validation
- Charge Capture
- Cash Flow analysis
- Data Interpretation
- Key Performance Indicators
- Variance Analysis
- Trend Analysis
- Payment Transactions
- Project Management
- Account Reconciliation
- Data Analysis
- MapApp Benchmarking and Reporting
- Clarivate Reporting
- Revenue Cycle Knowledge
Certification
CPC - Certified Professional Coder
CRCR - Certified Revenue Cycle Representative
CSBI - Certified Specialist Business Intelligence
Additional Information
Completed Projects;
Revenue Cycle Performance Packages
Revenue Cycle Executive Summary
Pharmacy Rebill and Recovery
Account Check/Clearing House Edit Development
System Wide Revenue Recovery
Post Payment Audits and Overpayments
Timeline
Revenue Cycle Business Analyst
WVU Medicine
03.2024 - Current
Revenue Integrity Analyst
Memorial Health System
08.2021 - Current
Medical Coder
Memorial Health System
08.2014 - 08.2021
Bachelor Of Science -
University of Charleston
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