Mindi Hess

Work History

Operations Lead- Training

Post Consumer Brands

04.2016 - Current

Enhanced team productivity by providing ongoing training and development opportunities.
Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Plant Administrator for LMS (SumTotal) Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
Collaborated with department managers to design customized training plans aligned with organizational goals.
Developed engaging instructional materials, including, Job Breakdown Sheets, Operator Task Lists, One Point Lessons, presentations, handouts, and interactive activities.
Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
Enhanced employee performance by developing and implementing comprehensive training programs that follow plant labor model and certification.
Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
Achieved significant improvements in employee performance metrics by identifying skill gaps and delivering targeted training programs.
Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
Enhanced onboarding experience for new hires with structured training program that accelerated their time to productivity.
Developed and implemented successful onboarding program.
Coordinates New Hire Orientation and Training Schedule
Streamlined training logistics, from scheduling to resource allocation, ensuring efficient use of time and materials.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Developed lesson plans, instructional materials and written practice tests for operation, quality, material handling operators
Developed job-specific competencies and performance standards.
Analyzed and evaluated training effectiveness and program outcomes.
Wrote training manuals for packaging, processing, material handling and production support employees according to strict company guidelines and Standard operating procedures.
Established and maintained quality control standards.
Created and oversaw all operator level training programs for operations.
Used Certitude / Subtotal to design training for production, quality and material employees and increase company retention and productivity rates
Manage LSM System to develop CBT courses, creating instructor led courses and curriculums. Run completion reports to support auditing and training progression.
Plant RedZone Administrator - Learning Module

Production Operator

Post Consumer Brands

07.2014 - 04.2016

Used equipment properly to avoid workplace hazards or injuries.
Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Set up and adjusted machines for day-to-day operations.
Participated in training sessions to enhance skills and knowledge.
Documented production information via daily system logs and discussed issues with management.
Inspected final products for defects and flaws using proper QA procedures.
Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
Complied with company and OSHA safety rules and regulations.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Lab Supervisor - Flex Staff

Post Consumer Brands

11.2013 - 06.2014

Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
Maintained equipment and facilities in good working order.
Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
Worked closely with quality assurance teams to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
Coordinated cross-functional projects involving multiple departments or facilities to achieve shared objectives efficiently and effectively.
Established a safe working environment by enforcing strict adherence to safety protocols and guidelines.
Streamlined data management systems for increased accuracy in record-keeping and reporting.
Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
Provided technical guidance and training to laboratory staff.
Investigated and resolved issues related to laboratory processes and procedures.
Recorded and interpreted laboratory results to present to senior colleagues.
Conducted research experiments to test and validate new technologies.
Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.

Sanitation - War on Water - Flex Staff Project

Post Consumer Brands

03.2010 - 11.2013

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
Facilitated cross-training opportunities among team members, promoting versatility in skillsets and improving overall capabilities of the group.
Conducted thorough inspections to ensure cleanliness standards were consistently met across all facilities serviced by the team.
Spearheaded initiatives to reduce environmental impact through sustainable practices such as eco-friendly product selection and waste reduction strategies.
Conducted regular room inspections to verify compliance with housekeeping standards.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Production Operator

Post Consumer Brands

01.2009 - 02.2010

Used equipment properly to avoid workplace hazards or injuries.
Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Set up and adjusted machines for day-to-day operations.
Participated in training sessions to enhance skills and knowledge.
Documented production information via daily system logs and discussed issues with management.
Inspected final products for defects and flaws using proper QA procedures.
Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
Complied with company and OSHA safety rules and regulations.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Summary

Overview

Work History

Operations Lead- Training

Production Operator

Lab Supervisor - Flex Staff

Sanitation - War on Water - Flex Staff Project

Production Operator

Education

High School Diploma -

Skills

Certification

Accomplishments

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Software

Timeline

Languages

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