Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mindi Mhire

Lake Charles,LA

Summary

Compassionate and motivated healthcare professional with hands-on experience in clinical and intensive care settings and a strong foundation in nursing education. Three years of experience in hospice volunteering with a deep understanding of end-of-care needs, patient advocacy, with continuous family and care team communication. Seeking to transition into a Hospice Sales Representative role, bringing insight in different areas of healthcare, interpersonal skills, and a strong passion and purpose for bringing light, peace, reassurance, and knowledge in supporting patients and families during critical and difficult moments to provide a smooth transition, every step of the way.

Overview

16
16
years of professional experience
1
1
Certification

Work History

ICU UNIT TECH

LAKE CHARLES MEMORIAL HOSPITAL
06.2024 - Current
  • Expedite admission and discharge processes for patients by completing necessary documentation accurately and efficiently.
  • Increase patient satisfaction rates by consistently delivering compassionate care that addresses both physical needs and emotional wellbeing of patient and families.
  • 1:1 sitting, vital signs, documenting, glucose monitoring, patient hygiene care, transfers, and equipment setup.
  • Maintain accurate census, assisting in the flow of coordinating between each department, enhancing team efficiency.
  • Call in consults, document, and submit and edit diet orders.
  • Improved patient safety through diligent observation of changes in condition and prompt reporting to appropriate medical personnel.
  • Facilitated continuity of care by providing thorough shift reports that included detailed information on patient status and any ongoing interventions or concerns.
  • Reduced patient anxiety by providing emotional support, answering questions, and addressing concerns regarding their medical conditions.
  • Participated in ongoing professional development opportunities to stay current on best practices and continually enhance skillset.
  • Boosted overall operational efficiency within the unit by accurately tracking and updating patient charts, managing inventories, and coordinating smooth unit flow.

Cosmetologist

Signatures Salon
01.2023 - 06.2024
  • Haircutting, styling, colors, and treatments
  • Client consultations and scheduling
  • Processed payments, entering sales for prompt and seamless customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Sanitation and Safety Compliance
  • Collaborated with colleagues to organize promotional events, driving awareness and attracting new customers.
  • Knowledge, continued education, and sales of hair products
  • Upselling services
  • Travel sylist

Server

Golden Nugget Lake Charles Hotel & Casino
11.2014 - 05.2024


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular and new customers.
  • Provided attentive service during high-volume periods.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served in Rush Lounge, high limit room, and private events for top tier service.

Accounting Administrative Assistant

McDonald and Associates, LLC
03.2009 - 11.2014
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Scheduled appointments and went over tax returns and financial statements with clients, both individual and business accounts.
  • Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
  • Assembled financial statements and tax returns.
  • Payroll
  • Administrative Supervisor/Manager
  • Accounted incoming and outgoing mail.

Education

Associate of Science - Nursing

Sowela Technical Community College
Lake Charles, LA

Certificate - CNA-Nursing

Sowela Technical Community College
Lake Charles, LA
05-2024

Certificate of General Studies - General Studies

Sowela Technical Community College
Lake Charles, LA
12-2020

High School Diploma -

Grand Lake High School
Lake Charles, LA
05-2002

Skills

  • CNA Certified
  • CPR Certified
  • Patient Advocacy & Health Education
  • Communications and business development
  • Healthcare Relationship Building
  • Medical Terminology and Documentation
  • Critical, Palliative, and Hospice Care
  • Team Collaboration
  • Compassionate Outreach
  • Health Insurance Knowledge
  • Customer Relationship Management
  • Active listening
  • Patient observation
  • Adaptable
  • Infection control standards
  • Professional bedside manner
  • ADL support
  • Mobility assistance
  • Corrective action planning
  • Qualified in patient transport
  • HIPAA compliance
  • Organizational skills
  • Adaptability and flexibility
  • Punctual and dependable
  • Self-driven and motivated

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

ICU UNIT TECH

LAKE CHARLES MEMORIAL HOSPITAL
06.2024 - Current

Cosmetologist

Signatures Salon
01.2023 - 06.2024

Server

Golden Nugget Lake Charles Hotel & Casino
11.2014 - 05.2024

Accounting Administrative Assistant

McDonald and Associates, LLC
03.2009 - 11.2014

Associate of Science - Nursing

Sowela Technical Community College

Certificate - CNA-Nursing

Sowela Technical Community College

Certificate of General Studies - General Studies

Sowela Technical Community College

High School Diploma -

Grand Lake High School

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