Mindi Robinson
Indianola,Iowa
Summary
Accomplished Scrum Master and Project Manager with a proven track record at Wellmark, adept in Agile Sprint Planning and fostering team collaboration. Demonstrated success in enhancing team performance through empathetic leadership and effective Agile metrics tracking. Skilled in facilitating scrum meetings and driving project completion, ensuring stakeholder satisfaction and team empowerment.
Overview
20
20
years of professional experience
Work History
Scrum Master, SAFe 6.0 SM, CSM
Wellmark
Des Moines, Iowa
06.2024 - Current
- Assists team of five with all agile events including iteration planning, daily sync, iteration review and iteration retrospective.
- Lead these events along with PI planning for the agile team.
- Responsible for ensuring scrum is understood and the team adheres to scrum theory, practice and guidelines.
- Provide support to the Product Owner in product backlog management.
- Ensures each team member has a voice, seeking participation from all.
- Seeks to understand the root cause of issues and assists the team in issue resolution.
- Initiates open and honest coaching conversations.
- Responsible for getting teams to a high performing level by recognizing areas of strength and improvement and employing coaching/development techniques.
- Works with team to resolve team impediments.
- Tracks metrics to provide visibility into team performance.
- Works with Product Manager, Product Owner and other stakeholders to provide feedback and escalate team impediments.
- Collaborates with other teams and stakeholders on planning and delivery alignment.
Project Manager I
Wellmark
Des Moines, Iowa
04.2023 - 06.2024
- Managed and led multiple projects of medium complexity.
- Coordinated and organized efforts for small to medium-sized stakeholder groups for assigned projects.
- Managed large stakeholder groups, while also managing budget, schedule and scope.
- Established and maintained effective communications and partnerships with project business owners, project managers, and technology leadership.
- Projects Managed: Renewals and Terms, New Core Build (Core Portfolio), Pricing/Risk Adjustment.
Associate Project Manager
Wellmark
Des Moines, Iowa
07.2021 - 04.2023
- Collaborated with cross-functional teams to develop innovative solutions that met customer needs.
- Conducted meetings and prepared reports to communicate project status with stakeholders.
- Coordinated the efforts of internal and external teams to ensure successful delivery of projects.
- Facilitated team meetings to review project goals, objectives, deliverables, and timelines.
- Projects Managed: Benefit/Focus Strategy, Education and Assistance Program, Pricing and Risk Adjustment.
Program Coordinator
Wellmark
Des Moines, Iowa
03.2019 - 07.2021
- Provided program support to leaders including organization of meetings, meeting agendas, minutes and assisted with tracking progress of outstanding items.
- Collaborated with Project Managers and stakeholders to ensure team members had time allocation in Planview for resourcing purposes.
- Prepared documents and materials for internal and external communications.
- Maintained databases, including entry, analysis and gathering of information to product reports.
- Assisted in the budget process for multiple teams to ensure timely completion of status reports.
Administrative Assistant 2
American Republic Insurance Services
Des Moines, Iowa
06.2018 - 02.2019
- Performed support services to assist six management members and their staff by copying, assembling and distributing documents.
- Designed and processed general correspondence, memos, charts, tables and graphs.
- Proofread copy for spelling, grammar and layout.
- Performed special projects and responsible for the administration of specific programs requiring scheduling, communicating and coordinating with various departments.
- Managed and maintained filing systems including both electronic and hard copy filing procedures.
- Maintained and routinely input, compiled and analyzed confidential information for projects.
- Assisted with budget tracking and sales presentations.
- Ran reports and audited data for issues and accuracy.
- Tracked and processed weekly and monthly bonuses for sales department.
- Posted weekly news articles, contests and bonus standings and other relevant information to the field web site.
- Analyzed and recorded daily and weekly commission deposits for reporting accuracy.
Office Mgr./Admin. Assistant, Community Development
City of Indianola
Indianola, Iowa
07.2005 - 06.2018
- Performed receptionist duties providing information and assistance to persons calling, emailing or entering the office.
- Performed data entry, typing, filing and other clerical duties as directed; reviews information for completeness, enters information, and prepares reports.
- Provided information and assistance to contractors and residents regarding permits and code regulations.
- Scheduled daily inspections for Building Official.
- Compiled information for monthly and annual statistical and other reports.
- Processed monthly payment claims.
- Assisted with the preparation of studies, reports, and related information for decision making purposes; conducts research to assist supervisor in making recommendations regarding projects, services, budget and policy making.
- Prepared and mailed notifications to residents and contractors.
- Responsible for preparing meeting materials and taking minutes of the Planning and Zoning Commission meetings and attending other evening meetings as deemed necessary.
- Maintained all building permit and contractor documentation and files.
- Handled all department complaint requests, maintained records regarding said complaints and worked with City Attorney to coordinate court filings.
- Coordinated all department training and travel schedules.
- Processed expense reports for department needs.
- Performed back up duties for City Clerk as needed.
- Served as Recording Secretary of Indianola RAGBRAI 2009 overnight stay Executive Committee.
Education
Bachelor of Science Degree - Public Relations
Northwest Missouri State University
Maryville, MoSkills
- Team facilitation
- Agile sprint planning
- Agile metrics tracking
- Empathy and emotional intelligence
- Team facilitation
- Stakeholder management
Timeline
Scrum Master, SAFe 6.0 SM, CSM
Wellmark
06.2024 - Current
Project Manager I
Wellmark
04.2023 - 06.2024
Associate Project Manager
Wellmark
07.2021 - 04.2023
Program Coordinator
Wellmark
03.2019 - 07.2021
Administrative Assistant 2
American Republic Insurance Services
06.2018 - 02.2019
Office Mgr./Admin. Assistant, Community Development
City of Indianola
07.2005 - 06.2018
Bachelor of Science Degree - Public Relations
Northwest Missouri State University
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