Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mindra Medrano

Gypsum,CO

Summary

Ambitious individual focused on career development and skill enhancement. Proven ability to adapt quickly and embrace new challenges. Enjoys dynamic work settings and engaging with a variety of people.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front End Manager

City Market
11.2023 - Current
  • Scheduled writing tasks to streamline processes and enhance productivity.
  • Oversaw front-end staff, including cashiers, baggers, and customer service representatives.
  • Ensured smooth daily operations while providing necessary assistance.
  • Monitored performance metrics to meet operational targets.
  • Handled monetary transactions with accuracy and efficiency.
  • Provided customer assistance to address inquiries and resolve issues.
  • Maintained accurate bookkeeping records to support financial management.
  • Coached team members consistently to ensure adherence to procedures.

Store Manager

Valley Girl Boutique- Avon
10.2021 - 11.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.

Front End Supervisor

City Market
06.2019 - 08.2022
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Hired staff members who brought talent, enthusiasm and experience to skilled team of Job Titles.

Pharmacy Technician

City Market
06.2018 - 05.2019
  • Conducted data entry for improved accuracy and efficiency in record management.
  • Handled phone inquiries, providing timely responses to customer questions.
  • Supported customers with prescription requests, ensuring swift service.
  • Engaged with insurance representatives to streamline claim submissions.

Education

Red Canyon High School
Eagle, CO

Skills

  • Typing and data entry
  • Store merchandising
  • Employee training
  • Problem resolution
  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization
  • Cash management
  • Schedule management

Languages

Spanish
Native or Bilingual

Certification

  • Dental Assisting
  • CPR

Timeline

Front End Manager

City Market
11.2023 - Current

Store Manager

Valley Girl Boutique- Avon
10.2021 - 11.2023

Front End Supervisor

City Market
06.2019 - 08.2022

Pharmacy Technician

City Market
06.2018 - 05.2019

Red Canyon High School

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