Randall Barnard
Mansfield,OH
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
24
24
years of professional experience
Work History
Store Manager
Michaels Craft Store
07.2011 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members and management.
Store Manager
Tractor Supply Company
06.2008 - 07.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Engaged with customers to understand their needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
ETL Operations
Target
05.2004 - 06.2008
- Supervised operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
District Loss Prevention Manager
Walmart
02.2003 - 03.2004
- Completed incident reports and activity logs for accurate, current records.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Trained personnel on security best practices, protocols and procedures.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Liaised with law enforcement and security personnel in issue investigation.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Installed and maintained covert security equipment.
Co-Manager
Walmart
05.1999 - 02.2003
- Mentored team members to enhance professional development and accountability in workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exhibited excellent people skills during interaction with employees and customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Bachelor of Science - Accounting And Business Management
Ashland College
Ashland, OHSkills
- Merchandising
- Google Analytics
- Microsoft Outlook
- Intuit QuickBooks
- Payroll Software
- Mentoring
- Financial Management
- Staff Training
- Financial Forecasting
Home improvement: knowledge of basic plumbing, electrical, carpentry, drywall, and painting.
My wife and I have a small portfolio of rental properties that we have rehabbed. I handle much of the rehab.
Timeline
Store Manager
Michaels Craft Store
07.2011 - Current
Store Manager
Tractor Supply Company
06.2008 - 07.2011
ETL Operations
Target
05.2004 - 06.2008
District Loss Prevention Manager
Walmart
02.2003 - 03.2004
Co-Manager
Walmart
05.1999 - 02.2003
Bachelor of Science - Accounting And Business Management
Ashland College