Mindy Bear
Rapid City,SD
Overview
17
17
years of professional experience
Work History
Associate Registrar
Western Dakota Technical College
Rapid City, SD
05.2022 - Current
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Processed registrations with attention to compliance with operational policies and WDTC standards.
- Responded to requests for information from various individuals by providing Transcripts and Education Verification documents.
- Updated computer system with latest information to keep records current and accurate.
- Evaluated and processed various student forms including Program Changes, FERPA, Stackable Programs, Add/Drop/Withdraw, Math CE credit, Course Challenges, etc.
Administrative Assistant II
Western Dakota Technical College
Rapid City, SD
10.2021 - 05.2022
- Answer and screen calls routing to correct person or department; provide basic information as requested
- Assist students and WDTC visitors by answering general questions or giving directions
- Scan and upload admission documents to student files
- Run daily procedure communications
- Assist students with scheduling admission test appointments
- Update student personal information in database
- Received and distributed general voicemails and faxes
- Assisted Admissions, Scholarship, Financial Aid, and Registrar departments with various data entry projects
Hairstylist
Elite Hair Design
Rapid City, SD
10.2019 - 10.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference, including customer preferences and services delivered.
Receptionist/Front Office Assistant
All Metal Manufacturing
Rapid City, SD
12.2017 - 10.2018
- Greeted Customers, in person and on telephone, professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Edited and typed customer job estimates then emailed, faxed or mailed accordingly.
- Applied proper codes to invoices, bills and receipts to keep records organized.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Opened and distributed mail daily.
- Received packages from USPS, FedEx, and UPS and distributed accordingly.
- Reconciled credit card statements with receipts on monthly basis.
- Reconciled monthly bank statements.
- Processed customer payments by ensuring payments were accounted to correct account.
Office Manager/Bookkeeper
Horizon Homes, Inc.
Rapid City, SD
04.2006 - 02.2017
- Updated and maintained database systems, office files, and mailing lists.
- Skilled with office equipment including computers, photocopiers, scanners and voice mail systems.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Maintained contractor files.
- Prepared, tracked and closed job accounts.
- Prepared and filed monthly, quarterly and yearly Excise Tax reports.
- Tracked expenses and income for businesses while organizing and maintaining bank statements.
- Established QuickBooks accounting system to reflect accurate financial records.
Education
Cosmetology -
Black Hills Beauty College
Rapid City, SD08.2004
Some College (No Degree) - Elementary Education/ General Studies
University of South Dakota
Vermillion, SDSkills
- Data Entry
- Microsoft Office proficient
- Customer Service oriented
- General bookkeeping
- QuickBooks proficient
- Scheduling and Calendar Management
Professional Summary
Outgoing and friendly, delivering customer service and administrative excellence, including clerical support and public interaction. Excels in telephone communication, calendar management, scheduling, data-entry and database administration.
Timeline
Associate Registrar
Western Dakota Technical College
05.2022 - Current
Administrative Assistant II
Western Dakota Technical College
10.2021 - 05.2022
Hairstylist
Elite Hair Design
10.2019 - 10.2021
Receptionist/Front Office Assistant
All Metal Manufacturing
12.2017 - 10.2018
Office Manager/Bookkeeper
Horizon Homes, Inc.
04.2006 - 02.2017
Cosmetology -
Black Hills Beauty College
Some College (No Degree) - Elementary Education/ General Studies
University of South Dakota