Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Beisner

ROBINSON,IL

Summary

Diligent professional with proven track record in administrative roles, providing seamless support for daily operations. Successfully managed schedules, coordinated meetings, and maintained accurate records, demonstrating reliability and efficiency. Leveraged organizational and communication skills to enhance office productivity and team collaboration.

Overview

24
24
years of professional experience

Work History

Medical Technician

Senco Construction
08.2021 - Current
  • New Hire processing and onboarding
  • Managed background checks and reference verification processes for candidate selection, ensuring a secure work environment for all employees.
  • Ensured smooth transitions for new employees with timely coordination of necessary paperwork, equipment, and resources.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Administered drug testing
  • Delivered timely reports to employers or designated parties as required by law or policy, upholding client trust and confidence in our services.
  • Managed inventory of testing supplies, maintaining adequate stock levels to meet demand while minimizing waste.
  • Provided comprehensive training to new staff members, ensuring consistent quality in drug test administration.
  • Demonstrated professionalism at all times, serving as a trusted resource for clients seeking advice on drug test requirements or interpretations of results.
  • Handled challenging situations with tact and diplomacy, working to resolve any client concerns or disputes that arose during the testing process.
  • Maintained client confidentiality by securely handling sensitive information and adhering to privacy laws.
  • Enhanced drug testing accuracy by implementing strict protocols and procedures.
  • Ensured compliance with federal and state regulations through meticulous record-keeping and documentation.
  • Processed samples efficiently while adhering strictly to chain-of-custody procedures, helping maintain the integrity of collected data.
  • Performed Pulmonary Function testing and respirator fit testing to employees and other contractors.
  • Fit for Duty testing for our own employees and other contractors in the area.
  • Rendered first aid for on the job injuries.
  • Determined the level of care the injured employee needed and made recommendations accordingly.

Timekeeper

Senco Construction
05.2020 - Current
  • Verified timekeeping records and handled any discrepancies with employees.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
  • Researched and resolved time discrepancies.
  • Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
  • Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Managed payroll data entry and processing for anywhere from 300-500 employees to comply with predetermined company guidelines.
  • Enhanced employee satisfaction with timely and accurate payroll processing through diligent timekeeping practices.

Therapy Program Manager

Select Rehabilitation
09.2015 - 08.2021
  • Contributed to the continuous improvement of therapy services by staying current on industry trends and best practices.
  • Onboarded and trained staff, ensuring completion of tasks and job duties within expected timeframes.
  • Improved patient outcomes by developing and implementing comprehensive therapy programs tailored to individual needs.
  • Collaborated with multidisciplinary teams for optimal patient care and support.
  • Supervised daily administration and clinical planning for rehabilitation program within 70-resident facility.
  • Addressed any issues related to client safety or well-being promptly, establishing an environment where patients felt confident in their care.
  • Monitored staff productivity and requirements through careful review of patient caseloads.
  • Developed strong relationships with patients'' families to create a collaborative approach to therapy goals and progress updates.
  • Optimized scheduling for therapists, ensuring adequate coverage while minimizing overtime costs.
  • Worked directly with patients to deliver quality therapy for long term care needs.
  • Submitted insurance claims and resolved billing or claims issues.
  • Processed referrals and set up new patients with correct therapist based on availability and particular specialties.
  • Resolved issues with patient care by liaising between patients, staff and outside providers.
  • Oversaw team of 10 therapists handling load of long-term [Type] therapy patients and those needing temporary help.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Physical Therapist Assistant

Select Rehabilitation
11.2002 - 08.2021
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
  • Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
  • Implemented fall prevention strategies for elderly clients at increased risk of injury due to balance impairments.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Increased patient compliance with home exercise programs by providing clear instructions, demonstrations, and printed materials for reference.
  • Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
  • Provided compassionate care for geriatric patients in skilled nursing facilities, focusing on improving strength, balance, and overall quality of life.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of Physical Therapy.
  • Communicated with physicians to provide updates on patient care.
  • Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
  • Enhanced patient recovery times by implementing personalized rehabilitation programs under supervision of physical therapists.
  • Advocated for patient needs, ensuring that all therapy sessions were patient-centered and goal-oriented.
  • Ensured compliance with healthcare regulations and standards, maintaining clinic's reputation for quality care.

Physical Therapist Assistant

Heartland Regional Medical Center/Marion Memorial
08.2001 - 10.2002
  • Inpatient and Outpatient physical therapy
  • Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
  • Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
  • Assisted athletes in their return to sport activities through sport-specific training programs targeting agility, endurance, power, speed development.
  • Improved patient mobility using passive and active therapeutic exercises.
  • Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
  • Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
  • Provided patient education on post-therapy care, leading to decreased instances of re-injury.
  • Collaborated with healthcare teams to integrate physical therapy with overall patient care plans.
  • Maintained detailed patient records to track progress and adjust treatments for optimal outcomes.
  • Coordinated with insurance companies to secure patient coverage for necessary treatments, easing financial burden on patients.
  • Supported physical therapists in complex procedures, contributing to successful patient rehabilitations.
  • Participated in community outreach programs to promote health and wellness, extending clinic's impact beyond its walls.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Documented each patient case with updates in computer system.
  • Facilitated patient and family education and training on assistive device and adaptive equipment uses.
  • Administered ultrasound, diathermy or other therapeutic modalities.
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.

Education

Bachelor of Science - Health Care Management

Southern Illinois University, Carbondale
Carbondale, IL
2001

Associate of Science - Physical Therapist Assistant

Southern Illinois University, Carbondale
Carbondale, IL
2001

Associate of Science -

John A. Logan College
Carterville, IL
1999

Skills

  • Accuracy and attention to detail
  • Clinical reasoning
  • Data entry proficiency
  • Time management expertise
  • Calendar management
  • Problem-solving
  • Team leadership and direction
  • HIPAA regulations

Timeline

Medical Technician

Senco Construction
08.2021 - Current

Timekeeper

Senco Construction
05.2020 - Current

Therapy Program Manager

Select Rehabilitation
09.2015 - 08.2021

Physical Therapist Assistant

Select Rehabilitation
11.2002 - 08.2021

Physical Therapist Assistant

Heartland Regional Medical Center/Marion Memorial
08.2001 - 10.2002

Bachelor of Science - Health Care Management

Southern Illinois University, Carbondale

Associate of Science - Physical Therapist Assistant

Southern Illinois University, Carbondale

Associate of Science -

John A. Logan College