Mindy Bernal
United States Cold Storage
SYRACUSE,UT
1
Language
8
years of professional experience
Meticulous Shipping and Receiving Clerk with a proven track record in process optimization, training staff, and maintaining inventory accuracy. Committed to enhancing operational efficiency and delivering timely results.
Work History
Shipping and Receiving Clerk
3 Years- Processed inbound and outbound shipments, ensuring accurate documentation and compliance with safety regulations.
- Coordinated with team members to optimize loading and unloading processes, reducing turnaround times.
- Maintained inventory accuracy through regular cycle counting and data entry in warehouse management system.
- Trained new staff on proper shipping procedures and safety protocols to enhance operational efficiency.
- Resolved discrepancies in shipping orders by conducting thorough investigations and implementing corrective actions.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Manifesting Inbound paperwork
- Departing drivers.
Front Desk Receptionist
1 Year 5 Months- Handled guest inquiries and resolved issues promptly, enhancing customer satisfaction.
- Managed front desk operations, ensuring seamless check-in and check-out experiences for guests.
- Coordinated room assignments and maintained accurate reservation records using hotel management software.
- Trained new staff on front desk procedures and customer service best practices.
- Monitored lobby area, maintaining cleanliness and a welcoming atmosphere for guests.
- Developed strong relationships with repeat guests, fostering loyalty and return visits.
- Collaborated with housekeeping to ensure timely room availability and guest readiness.
- Greeted guests at front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained organized and clean front office area to create professional and welcoming a professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Mail Clerk
2 Years 4 Months- Sorting and Routing: Receive, open, time-stamp, and sort incoming physical mail (such as income verifications, renewal forms, and medical records) and route them to the correct caseworkers or assistance programs.
- Scanning and Digitization: Scan paper documents into electronic case management databases so caseworkers can view client files digitally.
- Tracking and Logging: Maintain precise logs of certified, registered, or high-priority incoming and outgoing documents to prevent lost files.
- Outgoing Correspondence: Prepare outgoing notices, appointment reminders, and benefit status letters by folding, stuffing envelopes, weighing mail, and applying postage.
- Answering phones.
- SFIS Finger Prints for clients.
Education
High School Diploma
Skills
Attention to detail
Self-motivated and independent
Shipping and receiving
Time management
Punctual and reliable
Effective communication
Warehouse software systems
Outlook
Phenix
US Driver's license
Microsoft Office
Microsoft Teams
Data entry
Task prioritization
Workflow optimization
WMS
Languages
Spanish
Full Professional
Timeline
Shipping and Receiving Clerk
United States Cold Storage
09.2023 - CurrentRead More
Front Desk Receptionist
Days Inn Hotel
01.2021 - 06.2022Read More
Mail Clerk
Transitional Assistance Department
04.2018 - 08.2020Read More
Garfield High School
High School Diploma
Read More