- Gardening
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Outdoor Recreation
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Dancing
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Music
- Exploring various forms of art, such as crafts, drawing, creating collage area, learning new things, and studying to nurture creativity and personal growth
Mindy Bobcean-Stallone
Franklin,TN
Summary
Office Manager with a proven track record at Top Notch All Trades, Jack, S.P. excelling in customer service and office administration. Expert in inventory control and organization. I enhanced operational efficiency and fostered a collaborative work environment, driving employee engagement and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
Top Notch All Trades, Jack, Sole Proprietorship
01.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Manager
City Wine & Liquor
02.2015 - 08.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Assistant
Carroll County Chamber Of Commerce
08.2014 - 08.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Manager
Lenny's Subs
08.2009 - 08.2014
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Rental Sales Agent
Ryder Truck Rental
08.2004 - 08.2008
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Established strong rapport with clients, leading to repeat business and referral opportunities.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Kept detailed records of all transactions, facilitating efficient audits when necessary.
Education
Certification - Customer Service & Business Management
TCAT
McKenzie, TN08-2000
High School Diploma -
Huntingdon High School
Huntingdon05-1999
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Mail handling
- Scheduling
- Inventory control
- Payroll and budgeting
- Bookkeeping
- Administrative support
- Clerical support
- Training and coaching
- Staff management
- Staff hiring
- Supply management
Event coordination
Accomplishments
- Planned and coordinated [name or description] project.
- Coordinated [number] special public and private events.
- Investigated, identified and reconciled account discrepancies totaling $[Number] in company savings.
- Recognized by management for excellent works which resulted in bonus or raises.
I have made good use of the downtime that I have had since I became disabled in 2016. I had no idea how much I absolutely love researching a wide array of subjects. I have became an Entrepreneur, a writer, artist, and many more things that are passions in my life. I am healthier and very spiritual. I am an upright God fearing woman and a extremely hard worker in anything that I involve myself in. I am complex, easy going and very detail orientented.
Certification
- Certified Customer Service Representative & Office Manager
- Business Systems Management
- Licensed CPR & First Aide 2006
Interests
Timeline
Office Manager
Top Notch All Trades, Jack, Sole Proprietorship
01.2025 - Current
Manager
City Wine & Liquor
02.2015 - 08.2016
Assistant
Carroll County Chamber Of Commerce
08.2014 - 08.2015
Manager
Lenny's Subs
08.2009 - 08.2014
Rental Sales Agent
Ryder Truck Rental
08.2004 - 08.2008
Certification - Customer Service & Business Management
TCAT
High School Diploma -
Huntingdon High School
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