Summary
Work History
Education
Skills
Timeline
Generic

Mindy Bohannon

Wellsville,NY

Summary

Dynamic and dedicated professional with extensive experience in customer service at Dollar General. Proven ability to enhance customer satisfaction through effective communication and strong multitasking skills. Skilled in cash handling and maintaining a clean environment, consistently fostering positive relationships to encourage repeat business. Committed to excellence and integrity in all interactions.

Work History

Cashier

Dollar General
2016 - 2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Crew Member

Mcdonalds
2014 - 2015
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Sandwich Artist

2nd Act Deli
2013 - 2014
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.

Server

Casa Lunas
2011 - 2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

GED -

Eau Gallie High School
Melbourne, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Time management skills
  • Customer service excellence
  • Money handling

Timeline

Cashier

Dollar General
2016 - 2017

Crew Member

Mcdonalds
2014 - 2015

Sandwich Artist

2nd Act Deli
2013 - 2014

Server

Casa Lunas
2011 - 2013

GED -

Eau Gallie High School