MINDY BOWMAN

Senior AI Quality Reviewer & Subject Matter Expert

Douglasville,GA

Summary

Senior AI Quality Reviewer and Subject Matter Expert with a proven track record in optimizing LLM and multi-modal model performance. Expert in RLHF, complex prompt engineering, and high-fidelity dataset creation, combined with deep domain expertise in residential real estate. Recognized for establishing rigorous quality assurance frameworks and mentoring cross-functional annotation teams in fast-paced digital environments.

Overview

years of professional experience

Certification

Work History

AI Quality Reviewer & Tutor

Freelance

01.2023 - Current

Promoted to Senior Reviewer to direct final quality assurance sweeps across team outputs, mentor junior platform trainers, and maintain alignment with dynamic, multi-tiered criteria profiles.
Trained advanced multi-modal video and audio models for prominent clients, including Vibe Studio, evaluating video-to-text generation, contextual coherence, and multi-modal alignment.
Evaluated and refined audio transcription datasets specifically designed to optimize voice assistant models for phonetic accuracy, conversational flow, and intent recognition.
Enhanced Large Language Model (LLM) performance by evaluating, analyzing, and refining AI-generated responses for lexical accuracy, contextual clarity, and thematic coherence.
Improved model quality and helpfulness rankings through quantitative comparative analysis, prioritizing optimal variations based on core prompt engineering constraints and rigorous evaluation rubrics.
Strengthened complex AI safety protocols by identifying, flagging, and logging detailed critical feedback on harmful, biased, or inappropriate outputs to maintain compliance with foundational ethical guardrails.
Created, edited, and curated high-fidelity training datasets designed to instruct frontier models on complex logical reasoning, multi-turn dialogue, and comprehensive instruction-following workflows.

Realtor

Abbitt Realty Co., LLC

01.2016 - 01.2023

Promoted and staged residential real estate listings, directing legal compliance documentation, escrow coordination, and complex multi-party property contracts while ensuring strict adherence to regulatory standards.
Drafted, reviewed, and audited complex legal disclosures, addenda, and market analysis reports, ensuring absolute factual accuracy and compliance with state and federal regulations.
Managed digital pipeline frameworks, utilizing specialized customer datasets and transactional document platforms to streamline multi-channel listing registries within CRM systems.
Analyzed complex regional market data and competitive pricing indices to generate comprehensive comparative market analyses (CMAs) for diverse client portfolios.
Navigated complex transactional roadblocks, including title defects, appraisal discrepancies, and contract re-negotiations, utilizing critical thinking and strategic problem-solving to protect client interests.
Facilitated smooth transactions by coordinating seamlessly with diverse stakeholders, including title companies, inspectors, appraisers, and attorneys.
Established strong client relationships through proactive, targeted communication, consistently driving repeat business and high-value referrals.

Education

Associate of Applied Science (A.A.S.) -

Thomas Nelson Community College

Hampton, VA

2026

Skills

AI & Data Expertise: Model Evaluation (LLM & Multi-modal), Video Model Training, Audio Transcription (Voice Assistants), RLHF, Supervised Fine-Tuning (SFT), Data Annotation, Dataset Creation, Prompt Engineering, Red Teaming, Multi-turn Dialogue
Quality & Analytics: Rubric Evaluation, Quality Assurance, Peer Review & Mentoring, Rubric Development, Error Analysis, Proofreading, Editing, Detail Orientation

Domain Expertise: Residential Real Estate, Client Advisory, Contract Compliance, Legal & Regulatory Compliance, Comparative Market Analysis (CMA)
Technical & Productivity Systems: Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets, Drive), Notion, Salesforce CRM, Digital Pipeline Frameworks, CRM Management