Mindy Coffey
Spartanburg,SC
Summary
Self-starting Operations Manager offering high-level experience in daily branch operations . Passionate about building trusted and long last relationships with associates & colleagues. Well organized, attentive to detail and business driven to meet client expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Hire Dynamics
Greenville, SC
06.2017 - Current
- Established positive and effective communication among branch staff and organization leadership, reducing miscommunications and missed deadlines.
- Grew client account's gross profit beyond set goals and metrics required.
- Managed high volume recruiting for multiple accounts.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assisted in hiring and training of branch personnel.
- Trained and guided team members to maintain high productivity and performance metrics.
- Built long lasting relationships with associates, clients & colleagues.
- Primarily responsible for day-to-day operations of branch flow and productivity which also includes payroll, talent and client engagement events, ensuring clients staffing needs are met etc.
Assistant Retail Manager
Charming Charlie
Spartanburg, SC
10.2015 - 06.2017
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Planned & executed scheduled markdowns & sales floor resets .
Assistant Retail Manager
Rue21
Spartanburg, SC
11.2012 - 10.2015
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Associate of Arts -
Spartanburg Methodist College
Spartanburg, SC05.2012
Skills
- Planning and Implementation
- Team Leadership
- Customer Service
- Administrative Management
- Client Relations
Certification
- CSP - Certified Staffing Professional 2020
Timeline
Operations Manager
Hire Dynamics
06.2017 - Current
Assistant Retail Manager
Charming Charlie
10.2015 - 06.2017
Assistant Retail Manager
Rue21
11.2012 - 10.2015
Associate of Arts -
Spartanburg Methodist College