Mindy Coffey
Spartanburg,SC
Summary
Self-starting Operations Manager offering high-level experience in daily branch operations . Passionate about building trusted and long last relationships with associates & colleagues. Well organized, attentive to detail and business driven to meet client expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Hire Dynamics
06.2017 - Current
- Established positive and effective communication among branch staff and organization leadership, reducing miscommunications and missed deadlines.
- Grew client account's gross profit beyond set goals and metrics required.
- Managed high volume recruiting for multiple accounts.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assisted in hiring and training of branch personnel.
- Trained and guided team members to maintain high productivity and performance metrics.
- Built long lasting relationships with associates, clients & colleagues.
- Primarily responsible for day-to-day operations of branch flow and productivity which also includes payroll, talent and client engagement events, ensuring clients staffing needs are met etc.
Assistant Retail Manager
Charming Charlie
10.2015 - 06.2017
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Planned & executed scheduled markdowns & sales floor resets .
Assistant Retail Manager
Rue21
11.2012 - 10.2015
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Associate of Arts -
Spartanburg Methodist College
Spartanburg, SC05.2012
Skills
- Planning and Implementation
- Team Leadership
- Customer Service
- Administrative Management
- Client Relations
Certification
- CSP - Certified Staffing Professional 2020
Timeline
Operations Manager
Hire Dynamics
06.2017 - Current
Assistant Retail Manager
Charming Charlie
10.2015 - 06.2017
Assistant Retail Manager
Rue21
11.2012 - 10.2015
Associate of Arts -
Spartanburg Methodist College
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