Mindy Crick
Summary
Versatile professional in social and family work - a self-starter with strong interpersonal, organizational, and time-management skills. Excel at building and maintaining long-term relationships. Work well with individuals of varying age groups, backgrounds, and cultures. Function well independently or as part of a team. Perform well under pressure, communicate clearly, and persevere well during long or challenging projects. Keen ability to write, report, and make professional assessments. Clear insight to anticipate problems and pinpoint appropriate solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Support Worker
Northern Healthcare Management
07.2022 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Knowledge of the Mi Choice Waiver Program.
- Enrolling and re-enrolling clients in the Mi Choice Waiver Program.
- Liaison with Support Coordinators, Service Recipients, Supervisory Staff, Internal Agency Staff and Community Partners.
- Maintained strict Confidentiality of all Data and Information.
- Tracking of referral data to assist in steering marketing of needs in the community.
CHILD WELFARE FUNDING SPECIALIST
Grand Traverse/Leelanau/Kalkaska Co. DHHS
- Enter petitions and court orders
- Complete quarterly program determinations and legal status changes for all child welfare programs
- Review proper income source; verify funding determination outcomes
- Resolve payment issues
- Locate birth certificates and citizenship verification
- Ensure correct person ID in case of removal
- Re-write warrants when necessary.
ADULT SERVICES SPECIALIST - CHILDREN'S SERVICES - FOSTER CARE SERVICES
A-11B
- Professional social case worker
- Provided services to socially and economically disadvantaged individuals and families
- Investigated allegations of abuse and neglect against vulnerable adults
- Developed and implement service plans
- Prepared legal documents, forms, and petitions for court administrators
- Scheduled and facilitated Michigan Model Protocol Community Resource meetings
- DHHS representative at Hoarding and Guardian Task Force meetings
- Trained and coached less experienced workers
- Part of new TC Hoarding Task Force
- Kalkaska County Adult Meetings - Facilitator
- Traverse City MVP - Facilitator
- Brought in presenters that would benefit community.
WORKING OUT OF CLASS SUPERVISOR
SPPM 14
- Supervised Children's Protective Services workers, interns, and volunteers
- Led individual and group staff meetings
- Interviewed potential employees
- Participated in on-call supervisor schedule
- Completed case reads, quarterly reports, intake, and on-call schedules.
CHILDREN'S SERVICE SPECIALIST 11B - CHILDREN'S PROTECTIVE SERVICE
Grand Traverse County Department of Human Services
- Provided casework services to abused and neglected children and families by implementing services, treatment, learning plans, and case management
- Investigated cases of abuse and neglect
- Took appropriate action, based on evidence
- Worked with local and state law enforcement
- Monitored services being provided
- Prepared legal documents for court administrators
- Testified in court on progress and services rendered to families to provide children with safe environments
- Placed children in foster care, if needed, to keep them safe.
CHILDREN'S SERVICE SPECIALIST / TEAM DECISION-MAKING (TDM) FACILITATOR
Cadillac County Department of Human Services
- Planned and implemented TDM meetings
- Ensured high-quality decision results from meetings
- Investigated complaints
- Guardianships/home study
- Special Investigation of DHS foster homes
- Michigan Youth Opportunity Initiatives Program
- Permanency Planning.
CHILDREN'S SERVICE SPECIALIST / CHILDREN'S FOSTER CARE WORKER
Alpena County Department of Human Services
- Built and maintained working relationships with children and their families
- Advocated for children's safety and well-being
- Developed and implemented parent agency treatment plans
- Devised initial service plans and quarterly updates.
DIRECTOR OF TRAINING & LICENSING / INTENSIVE FOSTER CARE CONSULTANT
Child Guidance Inc.
- Worked with all persons involved with youth cases
- Maintained full caseload of intensive youths
- On call 24 hours a day for emergencies
- Handled all referrals coming into program by determining, through documentation provided, each youth's program suitability
- Recruited foster parents, with objective of locating those foster homes that would best serve each youth's needs
- Coordinated training programs
- Licensed and maintained foster home licenses per state requirements
- Interviewed and trained new employees.
ADULT SERVICES SUPERVISOR, CRC CONTRACTS
SPPM 13
01.2011
- Participated in supervisor meetings for 3 counties and regionally
- Supervised 3 adult workers
- Held monthly group and individual meetings
- Performed case reads, quarterly reads, job shadowing, and performance evaluations
- Assisted in writing and implementing contracts for tri-county area
- Held multiple security responsibilities
- Community Resource Coordinator
- Attended and participated in collaborative meetings
- Oversaw volunteers and interns
- Assisted in payments for volunteers and contracts.
Education
Bachelor of Science - Concentration in Social Work And Sociology
Central Michigan University
Mount Pleasant, MI06.1992
Skills
- Management and Supervisory Skills
- Active Listening Skills
- Boundary Setting
- Critical Thinking
- Empathy
- Effective Communication skills, both verbal and written
- Interacting with Vulnerable People
- Self Awareness
- Organization
- Interacting with Vulnerable People
- Self Awareness
- Organization
Education Professional Development
Central Michigan University, Mt. Pleasant, MI, Bachelor of Science, Sociology, Social Work, 1996-01-01, Foster Care, Legal Process, Physical Intervention, Social Work Technician Registration, Team Decision Making, Wraparound Training, Foster Home Licensing, Complaint Handling, Child Abuse Cases and Trends - from Interviewing to Trials, 125+ hours of specialized training courses in working with children, Investigating Child Exploitation, Registration Is Communication, Social Work Technician, Special Issues in Forensic Interviewing, Understanding Substance Abuse Treatment
Community Volunteer Associations
- Cherry Festival - Ambassador
- Elks Club - Working with Vets
- Girls on the Run
- United Way
- Commission on Aging
- Disability Network
Certification
Community Mental Health Worker
Mental Health and First Aid
Timeline
Community Support Worker
Northern Healthcare Management
07.2022 - Current
ADULT SERVICES SUPERVISOR, CRC CONTRACTS
SPPM 13
01.2011
CHILD WELFARE FUNDING SPECIALIST
Grand Traverse/Leelanau/Kalkaska Co. DHHS
ADULT SERVICES SPECIALIST - CHILDREN'S SERVICES - FOSTER CARE SERVICES
A-11B
WORKING OUT OF CLASS SUPERVISOR
SPPM 14
CHILDREN'S SERVICE SPECIALIST 11B - CHILDREN'S PROTECTIVE SERVICE
Grand Traverse County Department of Human Services
CHILDREN'S SERVICE SPECIALIST / TEAM DECISION-MAKING (TDM) FACILITATOR
Cadillac County Department of Human Services
CHILDREN'S SERVICE SPECIALIST / CHILDREN'S FOSTER CARE WORKER
Alpena County Department of Human Services
DIRECTOR OF TRAINING & LICENSING / INTENSIVE FOSTER CARE CONSULTANT
Child Guidance Inc.
Bachelor of Science - Concentration in Social Work And Sociology
Central Michigan University