Mindy Davidson
Fort Wayne,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Property Manager
SVN Parke Group, LLC / Commercial Real Estate
2023.01 - 2024.08
- Managed seven (7) properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Oversaw move-in and move-out processes for all tenants, as well as on-boarding all new accounts.
- Communicated efficiently with maintenance & contractors regarding directions, goals, and status updates.
- Efficiently used and updated all aspects of the YARDI system for tenant contacts, tenant notes, rent rolls, various reports, and vendor information.
- Communicated with owners regarding capital projects, costs and tenant needs.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Managed construction and renovation projects, and notified appropriate individuals of project updates, delays, and schedule changes.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Developed annual operating budgets and forecasts.
Assistant Property Manager
RED Development / Jefferson Pointe Shopping Center
2018.04 - 2023.01
- Interfaced with Field Marketing Manager, Vice President of Marketing, property personnel and contractors to fulfill the needs of all marketing programs.
- Effectively communicated with all property staff, vendors, tenants, and corporate level tenant representatives.
- Implemented various organizational tools to track property maintenance, traffic, document requirements and spending on various budgeted items.
- Efficiently used and updated all aspects of the MRI system for tenant contacts, tenant notes, tenant sales, rent rolls, annual budgets, various reports, and vendor information.
- Reviewed, coded per budget, and processed all property invoices through AVID, keeping on schedule for timely payment.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team, processed deposit returns when necessary.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Executive Administrative Assistant / Concierge
Carson Law Firm
2017.03 - 2018.04
- Greeted and welcomed all clients and guests.
- Planned and coordinated all events for clients, local organizations and attorneys that bolstered brand image and networking opportunities.
- Drafted professional correspondence on behalf of COO, fostering strong relationships with clients and partners alike.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Communicated with all vendors and contractors to schedule as needed to maintain our first class facility.
- Updated and created firm related spreadsheets via SmartSheet and Excel.
- Planned all aspects of Summer Associate Program for incoming 3rd year law students, including gathering and coordinating potential Summer Associate information for onsite college interviews.
- Handled scheduling for 28 attorney's and executive's calendars and prepared meeting agendas and materials.
Project Secretary
Design Collaborative, Inc.
2016.04 - 2017.03
- Prepared and distributed the final Owner – Architect Agreements and Contracts.
- Created the Specifications for owners, contractors, consultants, engineers, and architects.
- Oversaw local and state filings, ensuring all paperwork, comchecks and drawings were in order and prepared for proper license and permit issuance.
- Answered any questions the local or state permit boards may have.
- Issued Addendums to Owners, Contractors, and Consultants pre-bid.
- All document Management and Filing.
- Processed / distributed all Requests for Information, Proposal Requests, Architects Supplemental Instructions, and Change-Orders to all involved parties for every project.
- Processed / distributed all Punch Lists and Project Closeouts.
- Logged / distributed all Submittals/Shops for every project to correct architect, engineer, or consultant.
- Contractor/ E-File purchase coordination.
- Worked daily on Procore website for construction management and AIA software for legal construction documentation.
- Enhanced project efficiency by organizing and maintaining detailed documentation of project activities.
- Provided exceptional customer service to both internal and external clients throughout all stages of the project life cycle.
- Demonstrated strong attention to detail and commitment to excellence by consistently delivering high-quality work in a timely manner.
- Contributed to successful project outcomes by providing ongoing administrative support to Project Managers and team members.
Executive Administrative Assistant
DO McComb and Sons Funeral Homes, Eagles Wings Air and Inman Shipping Worldwide
2015.03 - 2016.04
- Prepared and updated reports, letters, SOPs using spreadsheet, word processing, and database or presentation software.
- Worked with different state and local agencies to ensure proper permits and licensing were in place for individuals/companies.
- Managed finances for a not-for-profit organization.
- Spoke with families and/or employees, using effective listening, strong communication skills and good judgment to successfully handle escalated situations.
- Effectively managed workload of six companies, prioritizing tasks, exceptional organization, follow through, multitasking and maintaining confidentiality.
- Represented various companies at state level conventions, professionally representing the different companies’ brands.
- Organized events for for up to 700 attendees; including guest speaker, catering, event space, staffing, parking attendants, brochures, merchandising and marketing.
- Managed / planned all travel for conferences, seminars, and meetings for employees of various companies.
- Managed / planned all travel for conferences, board meetings, seminars, customer visits, and personal vacations for executive.
- Registered executives and employees for conferences, seminars, and meetings to meet CEU requirements.
- Maintained confidentiality when handling sensitive information, protecting company interests, employee and family privacy.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Seamlessly interacted with colleagues to plan and complete special projects.
Administrative Assistant
Steel Dynamics, Inc.
Notary Public / NNA Certified Signing Agent / Real Estate Title Producer
Self Employed
2008.09 - 2020.10
- Facilitated mortgage refinance loan closings, real estate purchase closings, HELOC loans, reverse mortgage applications and closings for various title companies
- Held Indiana Title Producer’s License.
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
Education
Business & Marketing -
University of Toledo
Toledo, OHSkills
Customer Service
Data Entry
Computer Skills
Office Administration
Time Management
Microsoft Office Suite
Calendar Management
Professional Communication
Strong Problem Solver
Critical Thinking
Timeline
Property Manager
SVN Parke Group, LLC / Commercial Real Estate
2023.01 - 2024.08
Assistant Property Manager
RED Development / Jefferson Pointe Shopping Center
2018.04 - 2023.01
Executive Administrative Assistant / Concierge
Carson Law Firm
2017.03 - 2018.04
Project Secretary
Design Collaborative, Inc.
2016.04 - 2017.03
Executive Administrative Assistant
DO McComb and Sons Funeral Homes, Eagles Wings Air and Inman Shipping Worldwide
2015.03 - 2016.04
Notary Public / NNA Certified Signing Agent / Real Estate Title Producer
Self Employed
2008.09 - 2020.10
Administrative Assistant
Steel Dynamics, Inc.
Business & Marketing -
University of Toledo
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