Hi, I’m
Mindy Dunlap
Rowlett,TX
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
years of professional experience
Work History
BSN SportsDallas, TX
Sales Support Specialist
02.2023 - Current
Job overview
- Maintained accurate records of customer orders and inquiries.
- Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.
- Processed purchase orders from customers in a timely manner.
- Listened to customer needs to identify and recommend best products and services.
- Provided administrative support to the sales team as needed.
- Met performance standards consistently for answer rate, handle time and service quality.
- Generated quotes for customers based on their individual needs.
- Answered customer inquiries regarding products, pricing, and availability.
- Performed quality assurance checks on outgoing orders before shipment.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- Produced sales documents, finalized deals and filed records.
- Compiled data from multiple sources for use in presentations or other materials.
- Processed customer orders, exchanges and returns and kept customers informed about progress.
- Resolved order issues by consulting with appropriate departments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Entered data into spreadsheets to track customer interactions and project progress.
- Scheduled logistics for delivery of products and services to customers across america.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Planned and completed group projects, working smoothly with others.
Lizzie Bee's Flower ShoppeRichardson, TX
Event Sales/ Floral Event Coordinator
08.2013 - 09.2022
Job overview
- Booked & met with potential clients
- Created and customized floral proposals for clients
- Managed all email accounts and calendars
- Sourced, price compared, and handled all hardgood & floral ordering on products
- Team management
- Logistic scheduling
- Onsite event setups
- Floral and event design
- Floral, Holiday Decorating, Etc
- Finalizing contracts and receiving final payments from clients.
Wylie Independent School District Nutrition DepartmentWylie, TX
Nutrition Manager
03.2012 - 08.2013
Job overview
- Managed kitchen staff
- Handled all Cox Elementary School Lunch Accounts & Payments
- Handled all product ordering for kitchen
- Regulated & maintained a clean, safe, and healthy kitchen environment.
Education
Sachse High School
High School Diploma
05.2006
Skills
- Passionate about organization and efficiency, excellent client-satisfaction skills From managing scheduling logistics (Calendly, Google Calendar, Google Sheets, Excel, Etc) to time-management and task-tracking (Engage, SAP, various CRMS), I thrive in environments where respect is earned and hard work is celebrated Being creative, traveling, and learning new techniques and skills are all passions of mine
Accomplishments
2005-2006 Texas Scholar
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Sales Support Specialist
BSN Sports
02.2023 - Current
Event Sales/ Floral Event Coordinator
Lizzie Bee's Flower Shoppe
08.2013 - 09.2022
Nutrition Manager
Wylie Independent School District Nutrition Department
03.2012 - 08.2013
Sachse High School
High School Diploma