Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Evans

Homosassa

Summary

Results-driven specialist with a solid background in charge entry and payroll processing. Known for effective communication and meticulous attention to detail, supporting process efficiency and compliance in healthcare operations.

Overview

21
21
years of professional experience

Work History

Charge Entry Specialist

Innovative Health Business Solutions
Boca Raton
01.2021 - Current
  • Processed charge entries efficiently into the billing system.
  • Reviewed patient accounts for accuracy and completeness.
  • Collaborated with healthcare providers to resolve discrepancies.
  • Entered data regarding patient demographics, diagnoses, treatments, procedures, and charges accurately into billing systems.
  • Maintained daily logs of charges entered into the system.
  • Ensured compliance with state and federal regulations regarding charge entry processes.
  • Provided support to other teams within the billing department when needed.
  • Maintained current knowledge of changes in healthcare industry standards related to charge entry.

On Call Coordinator

ProMed Health Solutions
West Palm Beach
01.2021 - Current
  • Provided customer service support to callers in a professional, courteous manner.
  • Staff new requests and call-offs for facility and home health clients.
  • Coordinated patient assignments to optimize resource allocation and efficiency.
  • Managed inbound calls, addressing employees' and clients' inquiries with professionalism and care.
  • Trained new staff on call handling procedures and customer service protocols.
  • Entered data into computer systems accurately and efficiently according to established procedures.
  • Compiled daily reports on new and canceled orders, any patient issues, and confirming client schedules.
  • Shared or forwarded messages and information to designated personnel.

Office Manager

Nurses PRN
West Palm Beach
03.2019 - 01.2021
  • Managed daily office operations for a healthcare staffing agency.
  • Coordinated schedules for nursing staff and client facilities.
  • Facilitated communication between staff and clients.
  • Processed payroll and managed employee records accurately.
  • Supervised staff members, organized schedules and delegated tasks.
  • Assisted in recruiting, onboarding and training new employees.

Front Desk Receptionist/Medical Records Clerk

Independent Imaging (Now Akumin)
Wellington
09.2014 - 06.2019
  • Greeted and assisted guests with check-in and check-out procedures.
  • Processed guest payments and managed billing inquiries accurately.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Assisted healthcare staff with record requests and documentation inquiries.
  • Ensured confidentiality of patient information in accordance with regulations.
  • Processed incoming medical records requests including legal requests.
  • Assisted Radiologists with follow up letters, report corrections, uploading prior images and contacting physicians for STAT results.

Health Unit Secretary

Boca Raton Regional Hospital
Boca Raton
08.2013 - 09.2014
  • Managed patient admissions and discharge processes efficiently.
  • Coordinated communication between medical staff and patients effectively.
  • Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
  • Transcribed orders from physicians into electronic health records system accurately.
  • Greeted patients and visitors, providing a positive first impression of the medical unit.
  • Answered incoming calls from patients and other healthcare providers in a professional manner.

Medical Record Clerk

Health Information Support Services
Ft. Lauderdale
01.2010 - 12.2012
  • Organized paper medical records in accordance with proper chart order.
  • Ensured compliance with HIPAA regulations for patient confidentiality.
  • Maintained a secure filing system for confidential documents.

Accounts Payable and Receivable Clerk

Stratford Court at Boca Pointe
Boca Raton
02.2005 - 03.2010
  • Process invoices for both accounts payable and receivable transactions.
  • Reconcile vendor statements to ensure accurate payments.
  • Enter financial data into accounting software for record-keeping.
  • Used accounting software to enter and post accounts receivable documents.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
  • Posted customer payments by recording cash, check, wire transfer and credit card transactions on appropriate ledgers.
  • Ensured compliance with relevant laws, regulations and standards related to Accounts Payable and Receivable activities.

Education

Course Completion - Medical Billing And Coding

Atlantic Technical College
Coconut Creek, FL
05-2002

Skills

  • On-call coordination
  • Payroll processing
  • Patient registration
  • Payment application
  • Charge entry and medical billing
  • Customer Service

Timeline

Charge Entry Specialist

Innovative Health Business Solutions
01.2021 - Current

On Call Coordinator

ProMed Health Solutions
01.2021 - Current

Office Manager

Nurses PRN
03.2019 - 01.2021

Front Desk Receptionist/Medical Records Clerk

Independent Imaging (Now Akumin)
09.2014 - 06.2019

Health Unit Secretary

Boca Raton Regional Hospital
08.2013 - 09.2014

Medical Record Clerk

Health Information Support Services
01.2010 - 12.2012

Accounts Payable and Receivable Clerk

Stratford Court at Boca Pointe
02.2005 - 03.2010

Course Completion - Medical Billing And Coding

Atlantic Technical College

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