Mindy Griffith
Newcastle,OK
Summary
Experience in Front Office including phone, email and online chat responses. Welcoming clients, giving appropriate paperwork and resources. Scheduling, sending reminders for appointments, followup calls and emails. Detailed oriented data entry.
Overview
14
14
years of professional experience
Work History
Office Manager
Johnson Water Wells
07.2011 - Current
- Maintain computer and physical filing systems.
- Monthly Billing Invoices
- Data Entry
- Monthly Payroll
Client Care Coordinator
Hope Pregnancy Center
08.2016 - 05.2017
- Responded to all client inquiries and asked appropriate questions to facilitate resolution including scheduling appointments, giving resources, and follow up calls.
- Scheduling volunteers and accepting donations.
- Answered client questions via telephone, email and chat services.
- Keeping excel worksheet of client information for group sessions, including reminder text for appointments.
- Provided friendly greeting to clients and gave knowledgeable responses.
- Data base entry of client documentation.
Teacher
Newcastle Baptist Church
08.2009 - 08.2016
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Organized daily routine
- Early Childhood Education
Education
Bachelor of Arts - Human Resource Counseling
East Central University
Ada, OK05.2003
Skills
- Driven to help others to obtain appropriate resources
- Knowledge in Microsoft Office
- Experienced with Database Entry and Filing
- Schedule Management
- Quick Learner
Timeline
Client Care Coordinator
Hope Pregnancy Center
08.2016 - 05.2017
Office Manager
Johnson Water Wells
07.2011 - Current
Teacher
Newcastle Baptist Church
08.2009 - 08.2016
Bachelor of Arts - Human Resource Counseling
East Central University
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