Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mindy Hager

Mindy Hager

Cedar Park,TX

Summary

Dynamic, results-driven professional recognized for bridging connections among diverse organizations and executives. Expertise in executive administrative management, event coordination, and project support enhances C-Level directives and expands client relationships. Proven track record in facilitating the global rollout of innovative business strategies and growth initiatives while fostering collaborative partnerships through high social and emotional intelligence. Strong advocate for project and event management best practices, effectively balancing stakeholder engagement to prevent scope creep and mitigate risks. Committed to delivering exceptional customer satisfaction through strategic relationship-building and meticulous management of executive-level priorities.

Overview

2024
2024
years of professional experience

Work History

Chief of Staff

Gobundance
01.2024 - 01.2024
  • Seamlessly took over COO responsibilities and supported the Head of Marketing functions during organizational restructuring, maintaining operational continuity. Hired Head of Marketing and Staff Accountant roles, conducting comprehensive interviews, testing, and candidate evaluations, resulting in optimal team expansion.
  • Contributed to the development of a model for expanding 34 regions across the US, including content creation, commission structure, playbooks, SOPs, and hiring regional directors.
  • Played a key role in redesigning and implementing the Local Chapter model, contributing to enhanced operational structure and efficiency.
  • Collaborated to formulate an innovative member recruitment strategy, increasing membership growth.
  • Orchestrated weekly leadership meetings and bi-monthly team meetings, driving strategic initiatives and team alignment.
  • Directed and optimized Virtual Assistant support team operations, ensuring high productivity and effective task management.
  • Enhanced member support for contract cancellations, sabbaticals, events, investment pitches, and networking, resulting in increased member satisfaction.
  • Initiated migration from Google to Microsoft, collaborating with technology professionals to streamline processes and improve organizational efficiency and security.

Community Manager | Mega Agent Advocate

Keller Williams Realty, LLC
2015 - 01.2024
  • Reported directly to the Executive CEO and Chairman of the Board, serving as a connection point for 3000+ top producing real estate business owners globally, producing upwards of $1B+ in closed volume. Managed high-producing agents and business owners through support, networks, relationships, education, and training to drive business, revenue, and client satisfaction, beyond Product Development Administrator responsibilities. Developed new ideas to support the creation of training materials and business building for conventions, masterminding, and educational events. Deployed inspirational work ethic in a remote environment to implement activities with timeliness while motivating peers and colleagues to exceed expectations. Dispensed knowledge freely and stayed abreast of current trends, functioning as an SME for the company on organizational policies and procedures. Delivered prompt and impactful recruiting and retention support to executives and regional and franchise owner leadership.
  • Achieved a 100% success rate at meeting project deadlines using proactive communication, prioritization, and time management methods.
  • Remained hands-on with 2 major annual conventions attracting 8K+ and 18K+ attendees, respectively, by partnering with event, marketing, education, video, research, coaching, and leadership teams to manage marketing, scheduling, location, budgeting, presentation and content creation and attendee needs.
  • Organized private masterminding and educational events multiple times per year for 200+ and 800+ attendees, respectively, utilizing project management and multitasking techniques.
  • Managed private and coveted Mastermind community events, both digital and in-person, for up to 200 members, overseeing scheduling, communication, registration, agenda, content, materials, budgeting, and logistics.
  • Maintained a comprehensive database of Mastermind community members, including contact information, business structure specifics, communications notes, and personal reminders.
  • Sole administrator for up to 5 private Facebook business communities focused on the Mastermind program and industry topics.

Content Administrator

Keller Williams Realty, LLC
01.2008 - 01.2015
  • Orchestrated proficient content management for Mega Agent-centric education. Worked tenaciously as the communication liaison between the Executive CEO and Chairman of the Board and top-producing Mega Agents, regional and franchise owners, staff, and associates. Connected and interviewed industry influencers and highest-producing Mega Agent business owners to develop training and presentation content. Represented the Chairman’s office and participated in inter-office leadership meetings to communicate with the team on events and discuss relevant matters. Allied with various departments to ensure smooth logistics regarding the company podcasts, videos and website content.
  • Instrumental in increasing the Mastermind community of less than 500 Mega Agent business owners to 3K+.
  • Supervised education events facilitated by the Chairman for Baylor University students, University of Texas football players, San Antonio Spurs players, and local musicians and business owners.
  • Managed logistics around educational meetings and private events with strong organization and prioritization techniques.
  • Coordinated and managed the coveted annual "Quantum Leap" education event presented by the Founder, which was created and developed to teach young adults ages 18-28 how to manage their money, time, and career.

EA to the VP of Research & Development

Keller Williams Realty, LLC
01.2004 - 01.2008
  • Noted for a high level of professionalism while representing the Executive, displaying a knowledgeable and pleasant demeanor to cultivate a positive work environment. Managed complex administrative tasks in a fast-paced, detail-orientated environment. Assisted and supported the Executive with personal and business travel, financial and legal issues, as well as expense reporting and calendaring.
  • Deployed strong business acumen to interpret requests and implement appropriate action based on the level of attention required from the Executive.
  • Provided proficient project organization and maintenance to achieve long-term company objectives.
  • Went above and beyond the job description, acting as a personal assistant to make the Executive's job easier and more efficient.

Education

General Studies

Tarleton State University
Stephenville, TX

Skills

  • Integrity-driven leadership
  • Operational streamlining
  • Collaborative mindset
  • Strong attention to detail
  • Critical thinking
  • Servant leadership
  • Travel logistics coordination
  • Calendar organization
  • Community engagement
  • Recruitment & retention
  • Program oversight
  • Event & meeting management
  • Effective communication skills
  • Database management
  • Strategic task prioritization
  • Goal-oriented planning
  • Project coordination
  • Relationship cultivation

Timeline

Chief of Staff

Gobundance
01.2024 - 01.2024

Content Administrator

Keller Williams Realty, LLC
01.2008 - 01.2015

EA to the VP of Research & Development

Keller Williams Realty, LLC
01.2004 - 01.2008

Community Manager | Mega Agent Advocate

Keller Williams Realty, LLC
2015 - 01.2024

General Studies

Tarleton State University

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Mindy Hager