MINDY HARMON
Las Vegas,Nevada
Summary
A food service professional with over twenty years of restaurant, kitchen, and bar operations experience. I successfully oversaw the remodeling of three stores, including organization of the kitchen and kitchen staff. I was responsible for inventory levels, menu rollouts, and was acting General Manager while the company found a replacement.
Overview
18
18
years of professional experience
Work History
Senior Manager/Sous Chef
P F Changs China Bistro
05.2021 - Current
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Evaluated hiring, firing, and promotions requests.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Developed and implemented new prep list systems to improve organizational efficiency and productivity.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Provided strong leadership to enhance team productivity and morale.
House Restaurant Manager
Bubba Gump Shrimp Co
08.2017 - 04.2020
- Increased customer satisfaction by resolving guests issues
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour
- Supervised all areas of restaurant to keep it clean and well-maintained
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Restaurant and Kitchen Manager
APPLEBEE'S GRILL AND BAR
04.2005 - 05.2017
- Oversee activities directly related to making products or providing services
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff, preparing work schedules and assigning specific duties
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Manage the movement of goods into and out of production facilities
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Prepared for and executed new menu implementations
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
San Bernardino Valley College
Skills
- Natural leader with a strong work ethic A passion for customer service Extremely organized with attention to detail An expert at multitasking
Timeline
Senior Manager/Sous Chef
P F Changs China Bistro
05.2021 - Current
House Restaurant Manager
Bubba Gump Shrimp Co
08.2017 - 04.2020
Restaurant and Kitchen Manager
APPLEBEE'S GRILL AND BAR
04.2005 - 05.2017
San Bernardino Valley College