Summary
Overview
Work History
Education
Skills
Professional References
Accomplishments
Timeline
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Mindy Hill

Buchanan,USA

Summary

Principled and hard-working administrative assistant with a proven track record of rising to the call when clients and colleagues are in need. Demonstrated expertise in documentation, compliance, and operational efficiency. Recognized for meticulous attention to detail and effective problem-solving skills.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Pokagon Band of Potawatomi’s Regulatory Commission
Dowagiac, MI
06.2024 - Current
  • Verify the accuracy and thoroughness of electronically submitted applications.
  • Answer calls and respond to emails, furnishing information to a diverse applicant pool.
  • Coordinate and arrange on-site and virtual tours between regulators and suppliers.
  • Create the agenda, take the minutes, and schedule the monthly board meetings.
  • Assist the Executive Director in investigations and suitability background checks.
  • Prepare and process notices for electronic or hard-copy mailing.
  • Facilitated communication between different departments within the organization.

Administrative Assistant

Berrybrook Enterprises
Dowagiac, MI
08.2022 - 09.2023
  • Managed incoming calls, maintained visitor logs, and processed all mail efficiently.
  • Served as primary contact for vendors, suppliers, and contractors to facilitate operations.
  • Processed invoices, purchase orders, and expense reports for farm supplies and equipment.
  • Assisted with bookkeeping across multiple revenue streams, including crop sales and rentals.

Administrative Assistant

Point O’ Woods Country Club
Benton Harbor, MI
03.2014 - 09.2015
  • Coordinated and managed events, dining, and cottage reservations.
  • Edited and updated website content to ensure accuracy and engagement.
  • Utilized Jonas and Club Broadcast software systems for streamlined operations.
  • Maintained mass email roster to guarantee all members received club communications.
  • Gathered departmental information to produce weekly newsletters, event flyers, and board meeting documents.
  • Answered and directed incoming phone calls with professionalism and efficiency.

Clinique Counter Manager

Carson’s Department Store
Benton Harbor, MI
03.2013 - 03.2014
  • Custom-built beauty regimens and kept records of clients' preferences and brand selections.
  • Trained consultants to exceed sales goals through product knowledge and exceptional customer service.
  • Set and adjusted daily sales targets, achieving a steady 3% increase over the previous year.
  • Maintained competitive edge by keeping up with competing trends and brands.
  • Acquired minimum of 10 new clients weekly through 60 to 70 cold and follow-up calls.
  • Managed inventory and rotation of 700 distinct product formulas.
  • Maintained pristine displays and tester units while adapting to merchandising changes.
  • Planned and executed promotional events while adhering to budget constraints.

Sales Executive and Reporter

Federated Media
Mishawaka, IN
10.2010 - 08.2012
  • Produced, recorded, and edited daily news segments for broadcast.
  • Conducted interviews with local and state politicians and public servants.
  • Updated and edited local news section of station webpage to reflect current events.
  • Cold called potential advertisers and followed up to secure sponsorships.
  • Developed and presented advertising proposals to clients, driving successful partnerships.
  • Closed over $65,000 in advertising revenue within six months.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Cultivated relationships with existing customers to encourage repeat business.

Education

Bachelor’s - Mass Communication, Internationally Accredited Business Minor

Indiana University
South Bend
01.2010

Skills

  • Case management and CRM organization
  • Event coordination
  • Legal research and compliance
  • Client communication and liaison
  • Microsoft Office proficiency
  • Adobe Acrobat experience
  • Time management and prioritization
  • Attention to detail
  • Conflict resolution and problem solving
  • Confidentiality and ethics
  • Reliable and punctual

Professional References

  • Bradley VanZandt, Executive Director, Pokagon Band Regulatory Commission, Bradley.Vanzandt@PokagonBand-nsn.gov, 269-519-0298
  • Bruce Molnar, Vice Commissioner, Pokagon Band Regulatory Commission, Bruce.Molnar@PokagonBand-nsn.gov, 269-519-0942
  • Scott Hassle, Partner, Berrybrook Enterprises, Scott@Berrybrook.us, 269-591-0102

Accomplishments

  • 2010 Indiana University South Bend recipient of Excellence in Mass Communications Award.

Timeline

Administrative Assistant

Pokagon Band of Potawatomi’s Regulatory Commission
06.2024 - Current

Administrative Assistant

Berrybrook Enterprises
08.2022 - 09.2023

Administrative Assistant

Point O’ Woods Country Club
03.2014 - 09.2015

Clinique Counter Manager

Carson’s Department Store
03.2013 - 03.2014

Sales Executive and Reporter

Federated Media
10.2010 - 08.2012

Bachelor’s - Mass Communication, Internationally Accredited Business Minor

Indiana University

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