Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Ichrist

Columbus,OH

Summary

I have a significant background in nursing, patient care coordinating, and quality control. I worked as an RN at The Ohio State University for 8 years, specializing in ICU Stepdown brain trauma. There I worked as a charge nurse, taking initiative for my entire team of nurses. I was also in charge of , mentoring and overlooking the new hires. I then worked in a cardiac cath lab having much responsibility overlooking heath procedures and precepting new hires there as well. Since working for ChartSpan I have integrated my knowledge into the online chronic care management system. I have learned a great amount of the quality side of things the past year or more, and love every aspect of it. I am a quick learner of everything brought my way and have social skills like no other. Everyone seems to respond to my ideas and leadership skills in a positive aspect.

Overview

16
16
years of professional experience

Work History

Quality

ChartSpan
Greenwood, SC
02.2022 - Current
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Identified quality problems and recommended solutions.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Identified opportunities for improvement in existing processes based on customer feedback.
  • Collaborated with production teams to ensure that established quality standards were followed.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.

Patient Care Coordinator

Chartspan
Greenwood, SC
08.2021 - Current
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Assured regulatory compliance and professionalism across patient service.
  • Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Identified potential problems and patient care trends.
  • Responded promptly to any emergency situations that arose within the facility.
  • Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
  • Collaborated with clinical and administrative staff to meet patient needs.

Registered Nurse

Ohio Health Medical Center
Columbiana, OH
05.2013 - 05.2014
  • Examined test results of cardiac examinations, blood tests, and technology-assisted imaging to reach diagnoses.
  • Used cardiac catheterization and other invasive procedures to diagnose and treat cardiovascular conditions.
  • Helped patients reduce cardiovascular risk by advising on improvements to diet, activity levels, and other factors impacting disease risk.
  • Provided specialized medical treatment for patients with heart diseases such as coronary artery disease and congestive heart failure.
  • Educated families about cardiovascular conditions and how to manage them properly at home.
  • Collaborated with other healthcare professionals such as primary care physicians, nurses and technicians regarding patient's health status.
  • Interpreted patient data, medical histories and diagnostic testing to diagnose medical conditions.
  • Maintained current knowledge of advancing research in heart disease indicators and treatment plans.
  • Provided emotional support for patients facing difficult diagnoses or prognoses related to their hearts' condition.
  • Interpreted laboratory results from blood work or other tests performed on patients suffering from heart ailments.
  • Instructed patients on lifestyle modifications necessary for maintaining a healthy heart such as diet management, exercise regimes and stress reduction techniques.
  • Administered emergency cardiac care for life-threatening heart problems.
  • Reviewed case histories of patients prior to their appointments in order to prepare for their examination.
  • Practiced in large teaching hospital focusing on diagnosis and treatment of acute cardiovascular events including myocardial infarction, heart failure, and trauma involving cardiovascular system.
  • Evaluated potential risks associated with certain types of activities or exercises that could be detrimental to a person's cardiac health.

Registered Nurse

Wexner Medical Center
Columbus, OH
03.2008 - 05.2013
  • Monitored patients after surgery, answered questions and provided home care strategies.
  • Provided patient care and education to patients with chronic illnesses.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Monitored and managed various treatment and care interventions.
  • Administered medications, tracked dosages and documented patient conditions.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Actively participated in quality improvement initiatives within the department.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Created, implemented and evaluated patient care plans with medical team.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Provided emotional support and comfort to families during difficult times.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Collaborated with others to discuss new opportunities.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Understood and followed oral and written directions.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Recognized by management for providing exceptional customer service.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Assisted physicians during examinations or surgical procedures.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.

Education

Associate of Science - Nursing

Clark State Community College
Springfield, OH
06-2008

Bachelor of Science - Nursing

Bowling Green State University
Bowling Green, OH

Skills

  • Staff Scheduling
  • Privacy and Confidentiality
  • Records Review
  • Staff Mentoring and Coaching
  • Patient Care Management
  • HIPAA Requirements
  • Medication Administration
  • Patient Care Oversight
  • Patient Services Coordination
  • Attention to Detail
  • Job Skill Building
  • Work Planning and Prioritization
  • Decision-Making
  • Patient Care Assignment
  • Rapport Building
  • Patient Record Auditing
  • Nursing Care Coordination
  • Care Plan Management
  • Staff Supervision
  • Care Quality Evaluation
  • Team Leadership
  • Care Coordination
  • Patient Assessment
  • Patient Care Planning
  • Licensed RN
  • Mentoring and Coaching
  • Patient Assessments
  • Medication Distribution
  • Staff Management
  • Compassionate and Patient
  • Healthcare Optimization
  • Emergency Response
  • Appointment Scheduling
  • Vital Signs
  • Direct Patient Care
  • Wound Care
  • Treatment Planning
  • Prescription Refills
  • Patient Management
  • Chronic Disease Management
  • Vitals Monitoring
  • Nursing Consultation

Timeline

Quality

ChartSpan
02.2022 - Current

Patient Care Coordinator

Chartspan
08.2021 - Current

Registered Nurse

Ohio Health Medical Center
05.2013 - 05.2014

Registered Nurse

Wexner Medical Center
03.2008 - 05.2013

Associate of Science - Nursing

Clark State Community College

Bachelor of Science - Nursing

Bowling Green State University

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Mindy Ichrist