Mindy Imhoff

Established schedules and plan for conferences. Coordinated and scheduled meeting for Building Services and Assistant Director. Represented Conference and Building Services in meeting and on committees in absence of Assistant Director. Checking in with conference individuals and groups. Using credit card device for payment. Coordinate and purchase safety shoes for staff. Supervise summer professional intern staff working summer conferences. Training and coordinating conference details for staff. Interviewing and hiring summer staff. Grant appropriate access to Residential students, staff, vendors and contractors. Control Building schedules for unlocking and securing as needed. Monitor Alarms and system status including troubleshooting and working with technicians to diagnose problems. One week of on-call of three-week rotation. Special task of housing and releasing over 100 of COVID students.

• Adhered to social distancing protocols and wore mask or face shield
• Maintained excellent attendance record, consistently arriving to work on time
• Used coordination and planning skills to achieve results according to schedule
• Offered friendly and efficient service to customers, handled challenging situations with ease
• Onboarded new temps by entering employee information into systems

Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained front desk and reception area in neat and organized fashion. Served as central point of contact for outside vendors needing to gain access to building. Supplied key cards and hard keys for building access to employees and visitors. Created Power Point presentations used for business training. Created some rosters for Camps and Conferences. Maintained door schedules for Residential Halls. Maintained key inventories.

• Restocked supplies and submitted purchase orders to maintain stock levels
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Supplied key cards and building access to employees and visitors. Maintained employee’s time sheets for 35+ employees. Created Power Point presentations used for business training. Maintained work orders for supervisors and employees. Maintained key inventories. Involved with preventive maintenance program. Helped electronic lock installers with students room electronic locks.

• Demonstrated respect, friendliness and willingness to help wherever needed
• Carried out day-to-day duties accurately and efficiently
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Worked flexible hours across night, weekend and holiday shifts

Managed reception area, including greeting visitors and responding to telephone and in-person requests for information. Creating work order requests. Collecting money for apartment rentals. Processed laundry refunds back to residences.

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes