Mindy Johnson
Salina
Summary
Proven network engineer with expertise in network troubleshooting, security protocols, and system performance monitoring. Successfully designed and implemented innovative network solutions, enhancing overall system functionality.
Overview
23
23
years of professional experience
Work History
Network Engineer
SRHC
Salina
10.2022 - Current
- Designed and implemented network solutions, improving system performance and reliability.
- Monitored network traffic to identify and resolve connectivity issues.
- Collaborated with IT teams to integrate new technologies into existing systems.
- Monitored network performance and troubleshot issues, ensuring minimal downtime and optimal connectivity.
- Documented network configurations and procedures for future reference.
- Collaborated with IT professionals to identify system needs and implemented comprehensive solutions, enhancing overall network functionality.
- Successfully deployed server overhaul of both wired and wireless networks, completing projects ahead of anticipated deadline.
Security Administrator
SRHC
Salina
01.2021 - 10.2022
- Managed security protocols to enhance patient and staff safety at healthcare facility.
- Implemented access controls for secure areas within the organization.
- Monitored surveillance systems to detect unauthorized activities or breaches.
- Performed vulnerability scans on network infrastructure to identify and mitigate potential threats or weaknesses.
- Examined systems architectures and software component interactions to ensure compliance with best practice standards and recommend secure solutions to practical obstacles.
Network Administrator
SRHC
Salina
10.2019 - 01.2021
- Managed network configurations and security protocols to enhance system reliability.
- Conducted regular network security audits to ensure compliance with standards.
- Provided technical support to staff for network-related inquiries and issues.
- Supported various operating systems and server technologies.
- Maintained inventory records of hardware components to support network operations.
- Monitored system performance to ensure availability of all services and systems to authorized users.
PC Technician
SRHC
Salina
07.2008 - 10.2019
- Installed and configured PC hardware and software for end-users.
- Delivered remote technical support for troubleshooting computer issues, enhancing user satisfaction.
- Maintained inventory of IT equipment and ordered necessary supplies.
- Collaborated with IT team on system upgrades and software installations.
- Documented technical procedures and developed user guides to facilitate staff training.
- Resolved network connectivity problems and addressed user access issues to ensure operational continuity.
- Repaired laptops and desktop PCs that had failed due to virus attacks or physical damage.
- Upgraded operating systems on workstations in line with corporate standards.
Help Desk Adminstrator
SRHC
Salina
06.2006 - 07.2008
- Delivered technical support for hardware and software issues, ensuring timely resolution for end-users.
- Managed user accounts and permissions in Active Directory.
- Resolved network connectivity problems for end-users.
- Developed and maintained documentation for troubleshooting procedures to enhance team efficiency.
- Assisted in training new staff on help desk protocols.
- Oversaw ticketing system to prioritize and address user requests in a timely manner.
Operations Specialist
SRHC
Salina
06.2003 - 06.2006
- Generated daily accounting reports to support financial tracking and decision-making.
- Entered and maintained accurate data in company database systems to ensure data integrity.
- Trained new staff on data entry procedures and software usage.
- Provided Help Desk support during non-day hours to assist users with technical issues.
Education
Associate of Applied Science - Computer Support Specialist - Software
Hutchinson Community College
Hutchinson, KS12-2000
Skills
- Network design
- Network troubleshooting
- Networking
- Security protocols
- Vulnerability assessment
- System performance monitoring
- Data integrity management
- Technical problem-solving
- Technical documentation
Timeline
Network Engineer
SRHC
10.2022 - Current
Security Administrator
SRHC
01.2021 - 10.2022
Network Administrator
SRHC
10.2019 - 01.2021
PC Technician
SRHC
07.2008 - 10.2019
Help Desk Adminstrator
SRHC
06.2006 - 07.2008
Operations Specialist
SRHC
06.2003 - 06.2006
Associate of Applied Science - Computer Support Specialist - Software
Hutchinson Community College