Summary
Overview
Work History
Education
Skills
Software
Timeline
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Mindy Jones

Customer Service Specialist
Stuart,IA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self motivated work ethic to perform effectively in independent or team environments.

Overview

Work History

Assistant Manager

Git N Go
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
    • Made hiring recommendations to increase company's productivity and profitability with quality workers.
    • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Night Auditor

Days Inn
    • Oversaw night auditing of daily room occupancy and hotel revenue.
    • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
    • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
    • Collaborated with team members to handle guest requirements from check-in through check-out.

Administrative Assistant

Rain And Hail Insurance Service
    • Sorted and distributed office mail and recorded incoming shipments for corporate records.
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Associate of Science - Registered Nurse

Southwestern Community College
Creston, IA
08.2024 - 07.2024

Associate of Arts - Psychology

Iowa Central Community College
Fort Dodge, IA
05.2001 -

Skills

    Cost Reduction

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Software

Microsoft Office

Data Entry

Timeline

Associate of Science - Registered Nurse

Southwestern Community College
08.2024 - 07.2024

Associate of Arts - Psychology

Iowa Central Community College
05.2001 -

Assistant Manager

Git N Go

Night Auditor

Days Inn

Administrative Assistant

Rain And Hail Insurance Service
Mindy JonesCustomer Service Specialist