Mindy Junker
Mulliken,MI
Summary
Resourceful Licensing Technician known for high productivity and efficiency in task completion. Specialize in regulatory compliance, document management, and process improvement to streamline licensing operations. Excel in communication, problem-solving, and organizational skills, ensuring smooth workflows and compliance with all regulations.
Overview
15
15
years of professional experience
Work History
LICENSING TECHNICIAN
STATE OF MICHIGAN, DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS (LARA)
09.2022 - Current
- Process license applications, determining eligibility following statutory-mandated rules and departmental policy.
- Handled requests for certifications of licensure, ensuring adherence to statutory and departmental requirements.
- Verified accuracy of information in public records and online databases to support compliance.
- Processed refunds promptly to uphold customer trust and satisfaction.
- Coordinate scanning preparation and record maintenance.
PROBATE REGISTER
EATON COUNTY PROBATE COURT
06.2020 - 08.2022
- Receive, record, and file legal documents.
- Informed attorneys and public on filings and procedural requirements, enhancing understanding of probate processes.
- Schedule mentally ill hearings and coordinate procedures with hospital mental health units.
- Supported mental health staff in managing guardianships for developmentally disabled individuals, ensuring compliance with legal standards.
- Maintain case files and ensure they are ready for court actions.
- Processed guardian reports and account documents; drafted orders, discharges, and other probate-related documents, facilitating timely court actions.
- Assist with filing wills, computing inventory fees, and filing fees.
JURY CLERK
EATON COUNTY COURTS
03.2015 - 06.2020
- Coordinate all jury functions for the District, Circuit, and Probate Courts.
- Includes ensuring proper assignment of jurors to the jury pool, oversight of the jury selection process, contacting jurors to provide jury questionnaires, tracking questionnaire responses, organizing jurors into groups, assigning groups according to court needs, and giving jury orientation.
- Informed judicial assistants of case results, enhancing communication for efficient court operations.
- Executed support tasks to sustain efficient operation of Eaton County court system, contributing to overall service delivery.
- Coordinate the alternate dispute resolution (ADR) programs for the Court.
- Includes scheduling case evaluations, contacting mediators, coordinating panels, and distributing ADR decisions for attorneys to accept or reject.
- Managed supply ordering process for Circuit, Probate, and District Courts, ensuring timely availability of necessary materials.
- Prepare vouchers for Circuit, Probate, and District Court for subscriptions, training, court-appointed attorney billings, office supplies, and other necessary expenses.
- Process incoming and outgoing mail for Circuit Court.
ADMINISTRATIVE ASSISTANT
EATON COUNTY FRIEND OF THE COURT
03.2011 - 05.2015
- Ensured efficient scheduling of referee hearings to optimize court resources.
- Prepare referee for hearings by organizing relevant case materials and ensuring readiness.
- Communicate with clients regarding all Friend of the Court matters.
- Operate the state-wide Child Support Information System (CSES) to verify information such as child support obligations, arrearages, and various other CSES functions.
- File all original documents with the courts and distribute copies to attorneys, clients, and necessary government agencies.
- Draft motions, orders, subpoenas, opinions, and legal documents to support court proceedings.
- Draft orders resulting from referee hearings and 21-day orders, as well as referee opinions, and coordinate any objections to the same.
- Executed additional support tasks to maintain daily activities of the Friend of the Court, including coordinating multi-line phones and processing client payments.
Education
INTERIOR DESIGN -
LANSING COMMUNITY COLLEGE
Lansing, MI01-2004
High School Diploma -
GRAND LEDGE HIGH SCHOOL
06-1999
Skills
- Logis (Logistical Information System)
- Cepas
- Data entry
- Microsoft Word
- Microsoft Outlook
- Microsoft Windows
- Laserfiche
- License application processing
- Eligibility determination
- Public record accuracy
- Document preparation
- Legal documentation
- Customer service
- Attention to detail
- Problem solving
- Application processing
- Document review
- Time management
- Effective communication
Employment Skills
- Developed ability to work in a fast-paced atmosphere.
- Well organized, detail-oriented, and resourceful. Effective in high-pressure situations.
- Known for initiative and willingness to accept responsibility.
- Demonstrated business acumen and ability to meet deadline commitments with professional accuracy and discretion.
- Diplomatic, ethical, and tactful. Maintain goodwill to ensure positive, productive, long-term working relations with people of all levels, including executive-level management.
- Ability to follow instructions well and make decisions without supervision.
Timeline
LICENSING TECHNICIAN
STATE OF MICHIGAN, DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS (LARA)
09.2022 - Current
PROBATE REGISTER
EATON COUNTY PROBATE COURT
06.2020 - 08.2022
JURY CLERK
EATON COUNTY COURTS
03.2015 - 06.2020
ADMINISTRATIVE ASSISTANT
EATON COUNTY FRIEND OF THE COURT
03.2011 - 05.2015
INTERIOR DESIGN -
LANSING COMMUNITY COLLEGE
High School Diploma -
GRAND LEDGE HIGH SCHOOL