Mindy Lewis
Los Alamitos,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Community Association Manager
Millennium Community Management
07.2021 - Current
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
- Enforced compliance with community regulations and guidelines.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
Front Desk Customer Service Associate
The Management Trust
02.2020 - 06.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Keystone Pacific
First Impressions Customer Service Associate
06.2016 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Education
Associate of Arts - Business
Goldenwest College
Westminster, CA06.1993
Skills
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Relationship Building
- Customer Relations
Timeline
Community Association Manager
Millennium Community Management
07.2021 - Current
Front Desk Customer Service Associate
The Management Trust
02.2020 - 06.2020
Keystone Pacific
First Impressions Customer Service Associate
06.2016 - 11.2019
Associate of Arts - Business
Goldenwest College
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