Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Mindy Martin

Gold Hill,OR

Summary

Dedicated co-manager of a 24-hour facility with a strong commitment to upholding policies that drive excellence in our work. Passionate about making a positive impact in my field and the population we serve. Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager Home Program

OnTrack Rogue Valley
2023 - Current
  • Oversee the scheduling to ensure the building is adequately staffed at all times
  • Supervise the staff to ensure compliance with policies and protocols within the building
  • Collaborate with community partners to facilitate care for clients involved in the criminal justice system and ODHS
  • Deliver training and mentorship for new staff in the organization
  • Conduct group counseling for clients within or program
  • Provide clinical supervision for staff to ensure compliance
  • Identify opportunities for enhancing the building's functionality and performance
  • Generate reports and audit charts to verify that productivity goals are being achieved.
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing clinical knowledge and improving client care
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Provided individual sessions with clients as needed

ART, Case Manager, Counselor

Adapt
2012 - 09.2022
  • Conducting assessments in crisis situations and in an outpatient setting
  • Recommendations and referrals for treatment across multiple levels of care
  • Engaging in staffing and collaboration with community partners
  • Coordinating treatment efforts with sober housing complex and assessing family suitability for the program
  • Conducting individual counseling and developing treatment plans
  • Focusing on life skills enhancement and goal setting
  • Case management and training and development of Peer Mentors
  • Building and implementing protocols to improve workflow.

Juvenile Detention Staff

Jackson County Juvenile Detention
01.2009 - 01.2011
  • Monitoring safety and management of juvenile detention areas
  • Engagement with young individuals and fostering positive relationships
  • Identifying specific requirements and collaborating with families
  • Classroom Teams and Educational Support.
  • Developed therapeutic relationships with clients

Administrative Assistant/Deal Processing

Lithia Motors
2006 - 2009
  • Processing DMV titles and paperwork
  • Cashiering
  • Support to management.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for deals.

Education

Bachelor of Science - Business Management HealthCare

University of Phoenix
Phoenix, AZ
01.2022

Associate of Applied Science - Human Services

Rogue Community College
Medford, OR
12.2011

Skills

  • Documentation
  • Case Management
  • Individual / Group Counseling
  • Addiction Counseling
  • Social Work
  • Crisis Intervention
  • Motivational Interviewing
  • Program Development
  • Curriculum Development
  • Team motivation
  • Staff Training and Development
  • Staff Management
  • Employee Scheduling
  • Policy Enforcement

Certification

  • CADC II, Certified Drug and Alcohol Counselor II
  • QMHA-I, Qualified Mental Health Associate I

Personal Information

  • Willing To Relocate: Anywhere

Timeline

Juvenile Detention Staff

Jackson County Juvenile Detention
01.2009 - 01.2011

Assistant Manager Home Program

OnTrack Rogue Valley
2023 - Current

ART, Case Manager, Counselor

Adapt
2012 - 09.2022

Administrative Assistant/Deal Processing

Lithia Motors
2006 - 2009

Bachelor of Science - Business Management HealthCare

University of Phoenix

Associate of Applied Science - Human Services

Rogue Community College
Mindy Martin