James Martin
Tampa,FL
Summary
Proactive and goal-oriented professional with hands-on experience in Property Maintenance/Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Property Management Assistant
First In Property Management
09.2025 - Current
- Assisted with tenant communication and inquiries to enhance customer satisfaction.
- Supported property maintenance coordination by scheduling repairs and inspections efficiently.
- Collaborated with vendors to obtain quotes and schedule services for property upkeep.
- Utilized property management software to track maintenance requests and communication logs efficiently.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
- Promptly responded to tenant complaints and concerns for over [Number] properties.
Property Maintenance Manager
ISWA Development Corporation/Catawba Indian Nation
10.2014 - 08.2025
- Assisted in routine property inspections of 160 properties to identify maintenance needs and ensure compliance with safety standards.
- Learned to operate various maintenance tools and equipment under supervision, enhancing skills in repair tasks.
- Supported team in executing preventive maintenance schedules, contributing to overall property upkeep efficiency.
- Collaborated with vendors to schedule repairs and service appointments, streamlining communication processes.
- Participated in training sessions on building systems and safety protocols, increasing knowledge of operational procedures.
- Adapted quickly to changing priorities and tasks within fast-paced environment, demonstrating flexibility and reliability.
- Maintained organized inventory of supplies and tools, ensuring readiness for immediate maintenance needs.
- Maintained accurate records of completed tasks, ongoing projects, and upcoming maintenance needs.
- Reduced repair costs with proactive maintenance strategies and preventive measures.
- Conducted regular property inspections to identify potential issues before they became major problems.
- Provided training and mentorship to new hires, fostering a positive work environment that encouraged professional growth.
- Enhanced tenant satisfaction, addressing maintenance requests promptly and effectively.
- Evaluated vendor contracts periodically, securing more favorable terms when possible.
- Managed a team of maintenance professionals for optimal performance and productivity.
- Collaborated with other departments to verify completion of maintenance tasks.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Skills
- Document preparation
- True team player
- Preparing property agreements
- Property maintenance
- Tenant relations
- Scheduling appointments
- Property management practices
- Property inspection
- Property management principles
- Adaptable
Timeline
Property Management Assistant
First In Property Management
09.2025 - Current
Property Maintenance Manager
ISWA Development Corporation/Catawba Indian Nation
10.2014 - 08.2025
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