Mindy Milligan
Des Moines
Summary
Dynamic Account Manager with a proven track record at GTI USA, excelling in client relationship management and freight optimization. Leveraging strong communication and organizational skills, I successfully enhanced customer satisfaction and drove revenue growth through strategic planning and proactive engagement. Proficient in Microsoft Office, I ensure seamless operations and effective documentation.
Overview
12
12
years of professional experience
Work History
Account Manager
JT Logistics
05.2024 - Current
- I was brought over to manage our biggest customer, Fonterra.
- I focused on client relationship management, freight optimization and supply chain solutions.
- I assisted to increase revenue and enhance customer satisfaction in managing our high-volume account through proactive communication and strategic planning.
- I assist in capacity with daily freight booking as well as tracking all carrier loads to ensure on-time pickup and deliveries.
- I also assist with accounting to ensure all paperwork was received timely so that we could bill our customers.
Account Manager
GTI USA
11.2021 - 05.2024
- I transitioned to Account Manager to run our biggest account, Cargill.
- I accepted, built, scheduled, and assisted in coverage for all loads.
- I focused on client relationship management, freight optimization and supply chain solutions.
- I assisted to increase revenue and enhance customer satisfaction in managing high-volume accounts through proactive communication and strategic planning.
Lead Inside Account Executive-3PL
Yellow Freight
08.2013 - 10.2021
- My role is to onboard new customers, manage my portfolio, & collaborate with Scott & Teresa to support organic growth of our territory.
- I work to develop and maintain valued 3PL customer partnerships.
Logistics Representative II
Yellow Freight
- I work with our Lead Local 3rd party logistics reps and assist in anything they may need.
- I do a lot of account maintenance and clean-up of the system.
- I work rate quotes, do tracing on pros’, work with our terminals to locate and get freight moving.
- I work with our AB process to ensure our accounts are setup correctly in our system as well as with our pricing team submitting bids for potential business with YRC.
Sales Support Specialist
Yellow Freight
- I work with our Inside and Outside sales reps and assist in anything they may need.
- I work rate quotes, do tracing on pros’, work with our terminals to locate and get freight moving.
- I work with our AB process to ensure our accounts are setup correctly in our system as well as with our pricing team to make sure we have the best pricing in place for each of our customers.
Education
High School -
Lincoln High School
Des Moines, IA05-2002
Skills
- Strong written and verbal communication skills
- Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook
- Documentation and case management
- Organizational skills and time management
References
- TJ Hartmann, Known for 5 years, (515) 320-6682, GTI USA and JT Logistics
- Denna Morgan, Known 12 years, (515) 238-0296, Yellow Freight
- Cody Lamb, Known 4 years, (515) 339-6359, GTI USA
Timeline
Account Manager
JT Logistics
05.2024 - Current
Account Manager
GTI USA
11.2021 - 05.2024
Lead Inside Account Executive-3PL
Yellow Freight
08.2013 - 10.2021
Logistics Representative II
Yellow Freight
Sales Support Specialist
Yellow Freight
High School -
Lincoln High School