Qualified professional with a highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Sales Associate
Self Employed/Howard Hanna Real Estate
Saxonburg, PA
12.2020 - Current
Collaborated with agents, brokers, and other professionals to facilitate successful transactions.
Created marketing materials such as brochures or flyers advertising available properties.
Generated leads through cold calling, referrals, and networking activities.
Inspected condition of properties prior to listing them for sale or lease.
Coordinated repairs or improvements required before finalizing a sale or rental agreement.
Resolved customer complaints regarding properties purchased or sold by providing timely solutions.
Assisted clients in obtaining financing from banks or other lending institutions.
Conducted walkthrough with prospective buyers or tenants before contracts are finalized.
Advised clients on property values, taxes, zoning regulations, mortgages, and legal requirements.
Prepared and delivered sales presentations.
Developed and presented purchase offers to sellers for consideration.
Promoted active listings through social media marketing, open houses, and multi-list service.
Conducted market research to identify potential buyers and sellers in the area.
Negotiated contracts between buyers and sellers of real estate.
Recipient of sales awards. "Million Dollar Producer", "Green Penguin Quality Service Award"
Server
Cafe Contrary
Saxonburg, PA
10.2017 - Current
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Handled money transactions accurately while following company procedures for handling cash payments.
Provided excellent customer service to ensure satisfaction.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Greeted customers, answered questions and recommended specials to increase profits.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Maintained clean and orderly appearance throughout kitchen and dining area.
Bartender/Cook
VFW Post 894
Natrona Heights, PA
06.2017 - 08.2019
Adhered to state regulations regarding serving alcohol responsibly.
Resolved customer complaints in a professional manner.
Checked identification cards for proof of age prior to serving alcohol beverages.
Processed payments accurately and efficiently with POS system.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Greeted customers and provided excellent customer service.
Resolved customer complaints regarding food quality or services provided.
Bartender
Carline Cafe
Avalon, PA
03.2012 - 10.2015
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Processed payments accurately and efficiently with POS system.
Resolved customer complaints in a professional manner.
Adhered to state regulations regarding serving alcohol responsibly.
Performed opening and closing duties including restocking supplies.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Greeted customers and provided excellent customer service.
Checked identification cards for proof of age prior to serving alcohol beverages.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
Butler Wesleyan Academy
Butler, PA
05-2005
Skills
Investment properties
Property Management
Property Marketing
Contract Negotiation
Database Management
Business Development
Highly Professional
Experienced Entrepreneur
Honest and Ethical
Recruiting Clients
Lead Follow Up
Social Media Marketing
Market Research
Contract Preparation
Client Needs Assessment
Sales Presentations
Digital Marketing
Negotiation
Supply Restocking
Sales Expertise
Professional Appearance
Effective Customer Upselling
Check Payment Processing
Cash Handling
Guest Relations Management
Exceptional Customer Service
Ordering Procedures
Strong Work Ethic
Merchandise Display
Payment Processing
Excellent Written and Oral Communication Skills
Drawer Balancing
Cash Register Operation
Customer Assistance
Customer Relations
Accomplishments
Million Dollar Producer
Sales Leader
Listing Leader
Green Penguin Quality Service Award
Certification
REALTOR
Target Market Specialist
Certified Buyer Specialist
LeadingRE Service Expert
Leading RE Marketing Specialist
Affiliations
Family Time
Hiking
Meditation
Journaling
Gardening
Volunteering at the VFW Post 7376 for "Support the Troops" events
Gap in Employment
The small gap in employment is when my oldest son was born and I took time to be home with him.
References
References available upon request.
Timeline
Real Estate Sales Associate
Self Employed/Howard Hanna Real Estate
12.2020 - Current
Server
Cafe Contrary
10.2017 - Current
Bartender/Cook
VFW Post 894
06.2017 - 08.2019
Bartender
Carline Cafe
03.2012 - 10.2015
High School Diploma -
Butler Wesleyan Academy
REALTOR
Target Market Specialist
Certified Buyer Specialist
LeadingRE Service Expert
Leading RE Marketing Specialist
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